Evolution
Online Casinos
AccountManager
Neural analysis suggests this role is
optimal for mid candidates.
“Account Manager at Evolution. Skills: Account Management, Client Relationship Management, Business Development, Sales. Acquire business relationships. Maintain business relationships”
What You'll Achieve.
Achieve business KPI's; Ensure KPI targets are met
Industry & Context.
Problem-solving
Willing to travel, Work outside of normal office hours
What They're Looking For.
Must Have
Minimum 2 years of experience in iGaming (Account Management or similar client-facing role), Proficiency with Microsoft Office Suite, such as Excel and PowerPoint, Be presentable, Willing to travel, Work outside of normal office hours
Nice to Have
Educational background in a related field
What You'll Do.
Acquire business relationships
Maintain business relationships
Optimize business relationships
Increase customer loyalty
Provide personalized customer experience
Liaise with in-house resources
Analyze promotional campaigns
Track campaign performance
Represent company products
Distribute information on game releases
Establish key account relationships
Maintain key account relationships
Act as escalation point
Drive resolution action
Provide root-cause analysis
Drive continuous improvement
Assess customer needs
Clarify customer needs
Validate customer needs
Ensure timely delivery of solutions
Ensure successful delivery of solutions
How You'll Work.
Team & Collaboration
Liaising with in-house resources; Working closely with internal stakeholders; Act as an intermediary between internal departments and customers
Communication Scope
Communication; Written ability in English; Spoken English
Full Job Description
Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience. Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world. Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams. Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B. The Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way. * Minimum 2 years of experience in iGaming (Account Management or similar client-facing role). * Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives * Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise * Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met * Representing the entire range of the Company’s products * Distributing and presenting information to customers about upcoming game releases and opportunities * Establish
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