EverDriven

Transportation

AccountManager

$60–70k United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Account Manager at EverDriven. Skills: Account management, Client relations, Service delivery. Support innovative transportation services. Provide excellent customer service”

What You'll Achieve.

Improve service quality; Improve productivity; Reduce costs

Industry & Context.

Transportation
Problems you'll solve

Problem solving

Eligibility Requirements

Regular travel required, Live within Nevada territory

What They're Looking For.

Must Have

Bachelor's degree or equivalent experience, Valid Driver's License, Good driving record, Pass drug screen and background check

Nice to Have

Experience in transportation, Experience in operations

What You'll Do.

Support innovative transportation services

Provide excellent customer service

Identify and escalate service deficiencies

Manage daily service of accounts

Recruit service providers

Vet service providers

Credential service providers

Oversee Field Operations

Manage new client start-ups

Manage client retention

Manage client development

Grow existing accounts

Improve transportation system

Liaise between EverDriven and clients

Provide guidance to clients

Provide direction to clients

Provide feedback to clients

Manage regulatory policies

Manage client policies

Monitor local transportation

Ensure contract performance

Develop communication channels

Cooperate with EverDriven departments

Establish provider documentation

Maintain provider documentation

Establish operations documentation

Maintain operations documentation

Establish safety inspections

Maintain safety inspections

How You'll Work.

Team & Collaboration

Collaborate with EverDriven departments; Collaborate with school districts; Collaborate with parents; Collaborate with transportation providers; Liaise with project contractors; Liaise with community officials; Liaise with agency staff

Communication Scope

Professional communication

Full Job Description

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Salary Range: $60,000.00-$70,000.00/yr based on experience plus bonus potential Location: This is a remote role, but this account manager will service the Nevada territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week. Responsibilities: Use effective industry skills and abilities to support our innovative transportation services Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies Assist in managing the daily service of accounts in addition to recruiti

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