EverDriven
Transportation
AccountManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Account Manager at EverDriven. Skills: Account management, Client relations, Revenue generation, Deal closure. Support transportation services. Provide excellent customer service”
What You'll Achieve.
Improve service quality; Improve productivity; Reduce costs
Industry & Context.
Problem solving
Regular travel required, Live within Kansas City territory
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, Valid Driver's License, Good driving record, Pass drug screen, Pass background check
Nice to Have
Experience in transportation, Experience in operations
What You'll Do.
Support transportation services
Provide excellent customer service
Identify service deficiencies
Escalate service deficiencies
Manage daily service of accounts
Recruit service providers
Vet service providers
Credential service providers
Oversee Field Operations
Manage new client start-ups
Manage client retention
Manage client development
Grow existing accounts
Improve transportation system
Liaise between EverDriven and clients
Provide guidance to clients
Provide direction to clients
Provide feedback to clients
Maintain safe environment
Manage regulatory policies
Manage client policies
Monitor local transportation
Ensure contract performance
Develop communication channels
Cooperate with EverDriven departments
Establish documentation
Maintain documentation
How You'll Work.
Team & Collaboration
EverDriven departments; Transportation providers; School districts; Parents; Project contractors; Community officials; Agency staff
Full Job Description
EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Salary Range: $60,000.00-$70,000.00/yr based on experience plus bonus potential Location: This is a remote role, but this account manager will service the Kansas City territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week. Responsibilities: Use effective industry skills and abilities to support our innovative transportation services Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies Assist in managing the daily service of accounts in addition to recruiting, vetting a
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