Enhesa
AccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Account Manager at Enhesa. Skills: Account Management, Sales, Client Relationship Management. Uncover roadblocks, and deliver account guidance. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Enhesa personnel”
What You'll Achieve.
Achieve annual growth targets; Client satisfaction; Maximizing product usage; Enhancing client satisfaction incl. NPS scores; Navigate higher growth targets/quota
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Bachelor’s degree in business, communications, marketing or similar field of study from an accredited university, 3-5 years of demonstrated experience with sales and account management in a business to business environment in the SAAS, IT, insurance, engineering, financial services or consultancy industry, Experience in executing sales and account plan based strategies for current clients, Demonstrated ability to achieve annual growth targets and client satisfaction
What You'll Do.
and deliver account guidance
Lead solution development efforts that best address customer needs
while coordinating the involvement of all necessary Enhesa personnel
Be a liaison between the client and Enhesa
mitigate client crisis situations by properly delegating and communicating internally with Enhesa support teams while maintaining clear communication with the client
Represent the AM Team in cross-functional sounding boards/ projects and co-drive decisions to preserve and enhance client satisfaction and enable business growth
On-boarding clients to the Enhesa services
Facilitate the communication between the Client and Enhesa's support Services (Client Services
Expert Support Services
Maximizing product usage and enhancing client satisfaction incl. NPS scores
Manage and own contract renewals and growth opportunities
Own and negotiate contract renewals and addendums for growth opportunities
Create demand and continuously seek out opportunities to upsell and cross-sell Enhesa’s products
control and predictability on the opportunities pipeline and forecasted revenue
Identify opportunities for enhancements of GTM Strategy and roll-out of new products
Navigate higher growth targets/quota by uncovering cross-sell opportunities within other client departments and up-sell opportunities by growing clients globally
Overall management of a book of business greater than roughly €4+ million
Assist Account Managers with personal development
learning internal tools and navigating the proper channels internally
Represent the account management team at certain industry or partner events to strengthen personal interactions and relationships with your own or your colleague’s accounts
How You'll Work.
Team & Collaboration
Coordinating the involvement of all necessary Enhesa personnel; Mitigate client crisis situations by properly delegating and communicating internally with Enhesa support teams; Represent the AM Team in cross-functional sounding boards/ projects; Assist Account Managers with personal development, training, onboarding new AM’s, learning internal tools and navigating the proper channels internally
Communication Scope
Communication
Process & Methodology
Project management
Full Job Description
Who We Are: Enhesa is the leading provider of regulatory and sustainability intelligence worldwide. As a trusted partner, we empower the global business community with the insight to act today and prepare for tomorrow to create a more sustainable future - positively impacting our environment, our health, our safety, and our future. Navigating the fast-changing compliance and sustainability landscapes, we help them understand not just what they should do (first) but also how to do it. Both in their unique business and anywhere in the world. Now and in the future. Our Mission: Identify EHS requirements for the industry Provide EHS compliance tools to companies Advise companies in developing and implementing corporate EHS strategies Enhesa’s core clients include Fortune 500 multinational companies. For more information, visit www.enhesa.com As part of our highly dynamic team, we offer: A competitive salary package uncover roadblocks, and deliver strong account guidance. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Enhesa personnel Be a liaison between the client and Enhesa, mitigate client crisis situations by properly delegating and communicating internally with Enhesa support teams while maintaining clear communication with the client. Represent the AM Team in cross-functional sounding boards/ projects And co-drive decisions to preserve and enhance client satisfaction and enable business growth On-boarding clients Responsible for the on-boarding of clients to the Enhesa services. Facilitate the communication between the Client and Enhesa's support Services (Client Services, Expert Support Services, etc.). Maximizing product usage and enhancing client satisfaction incl. NPS scores. Manage and own contract renewals and growth opportunities Own and negotiate contract renewals and addendums for growth opportunities. Create demand and continuously seek out opportunities to upsell and cross-sell Enh
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