Ecolab
Food & Beverage
AccountManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Manager at Ecolab. Skills: Sales, Business development, Customer relationship management, Technical support. Serve as the primary point of contact for our customers, understanding their needs and providing tailored solutions. Develop and maintain relationships with key decision-makers at customer sites to drive customer satisfaction and retention”
What You'll Achieve.
Enhance operational efficiency; Enhance food safety; Enhance product quality; Reduce the total cost of operations for our customers; Drive customer satisfaction and retention; Measure account health; Identify areas for improvement
Industry & Context.
Ability to solve problems
Travel to other parts of New Zealand, Overnight stays, Occasional night work
What They're Looking For.
Must Have
Experience in sales or manufacturing, Ability to facilitate clear and open dialogue with diverse stakeholders at site level and beyond, Great communication skills, Ability to solve problems and maintain equipment, Ability to work autonomously and hungry to learn
What You'll Do.
Serve as the primary point of contact for our customers
understanding their needs and providing tailored solutions
Develop and maintain relationships with key decision-makers at customer sites to drive customer satisfaction and retention
Conduct on-site quality testing
inspections and audits to help customers identify and address potential contamination or hygiene issues
Provide technical support and troubleshooting assistance when issues arise with Ecolab products or services
Track and analyse key performance metrics to measure account health and identify areas for improvement
Facilitate regular business review meetings with your customers
Identify opportunities for growth within existing accounts and work proactively to expand business revenue
Tailor cleaning and sanitising programs
Understand operational efficiency objectives
Help reduce the total cost of operations for our customers
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers
Communication Scope
Great communication skills; Ability to facilitate clear and open dialogue with diverse stakeholders at site level and beyond
Full Job Description
**About the role:** Are you currently working in the Food & Beverage industry, either in sales or in the manufacturing plant and want to grow your career? As our Account Manager you will work with food and beverage manufacturers, in the Taranaki region, to enhance operational efficiency, food safety and product quality. You will utilise the vast resources of Ecolab to tailor cleaning and sanitising programs, understand operational efficiency objectives and help reduce the total cost of operations for our customers. Crucially you will identify opportunities for growth within existing accounts and work proactively to expand business revenue. You will do this by being a trusted advisor to customers, providing guidance on best practices, product usage, and industry trends. **In this role you will:** * Serve as the primary point of contact for our customers, understanding their needs and providing tailored solutions. * Develop and maintain strong relationships with key decision-makers at customer sites to drive customer satisfaction and retention. * Conduct on-site quality testing, inspections and audits to help customers identify and address potential contamination or hygiene issues. * Provide technical support and troubleshooting assistance when issues arise with Ecolab products or services. * Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers. * Track and analyse key performance metrics to measure account health and identify areas for improvement. * Facilitate regular business review meetings with your customers Critical to the role will be your energy and ability to drive sales and business development opportunities, coupled with a tremendous amount of initiative, excelling at identifying and seizing opportunities for Ecolab’s products within the dairy, brewing, beverage, protein and food processing industries. **Our preferred candidate may have:** * Experience in sales or manufacturing * Ability to facilitate cl
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