Ecolab

Water and process management

AccountManager

$0–0k Townsville, Queensland, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Account Manager at Ecolab. Skills: Account Management, Customer Relationship Management, Water Treatment Solutions. Delivering customised water treatment programs, particularly with our Sugar industry customers. Supporting customers to reduce water and energy usage, improve equipment reliability, and enhance production outcomes”

What You'll Achieve.

Help meet their specific sustainability and business goals; Achieve their sustainability, operational, and commercial goals; Minimise water and climate impact while maximising performance and total cost outcomes; Drive measurable improvements in efficiency, reliability, and sustainability

Industry & Context.

Water and process management
Problems you'll solve

Problem-solving skills

Eligibility Requirements

Physical tasks required in this role, the successful candidate will need to pass a physical fitness assessment, Travelling across Northern QLD, with occasional overnight stays

What They're Looking For.

Must Have

Ability to communicate effectively with a wide range of stakeholders, including senior-level customers, Relationship-building and problem-solving skills, Proactive mindset with a aptitude for learning

Nice to Have

Tertiary qualification (Chemical, Mechanical, Industrial or similar) or a relevant trade background (Electrical or Plumbing preferred), Experience, knowledge, or a genuine interest in water treatment systems, ideally within industrial or sugar processing environments

What You'll Do.

Delivering customised water treatment programs

particularly with our Sugar industry customers

Supporting customers to reduce water and energy usage

improve equipment reliability

and enhance production outcomes

Building trusted relationships by understanding customers’ key business drivers and operational priorities

Partnering with internal technical experts to develop and implement innovative

site‑specific solutions

Identifying opportunities to optimise customers’ Total Cost of Operations

Providing on-site service

and ongoing account support

Travelling across Northern QLD

with occasional overnight stays

How You'll Work.

Team & Collaboration

Partnering with internal technical experts to develop and implement innovative, site‑specific solutions

Communication Scope

Ability to communicate effectively with a wide range of stakeholders, including senior-level customers

Full Job Description

**About us:** A global leader in water and process management solutions, Ecolab’s Water Division works with customers across a wide range of industries to help meet their specific sustainability and business goals. We partner with customers across critical industries to help them achieve their sustainability, operational, and commercial goals. With more than 100,000 customer sites globally, we combine connected chemistry, digital innovation, and deep industry expertise to minimise water and climate impact while maximising performance and total cost outcomes. **About the role:** Ideally based in the Townsville region, this is an exciting opportunity for an Account Manager to support predominantly our Sugar industry customers across Northern Queensland. In this hands-on position, you will regularly visit sugar mills and related processing sites, taking the time to understand each customer’s operation, challenges, and production goals. Working closely with our technical and service teams, you will design and deliver practical, fit‑for‑purpose water treatment solutions that drive measurable improvements in efficiency, reliability, and sustainability. This role suits someone who isn’t scared to roll up their sleeves and get their hands dirty. If you enjoy being in the field, building long‑term customer relationships, and making a tangible impact on day‑to‑day plant performance, then this could be your ideal role! Please note due to the physical tasks required in this role, the successful candidate will need to pass a physical fitness assessment. **What you will be responsible for:** * Delivering customised water treatment programs, particularly with our Sugar industry customers * Supporting customers to reduce water and energy usage, improve equipment reliability, and enhance production outcomes * Building trusted relationships by understanding customers’ key business drivers and operational priorities * Partnering with internal technical experts to develop and implement

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