Delivery Hero

local delivery platform

AccountManager

Lagos, Nigeria FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Account Manager at Delivery Hero. Skills: sales, account management, Commercial skills, Negotiation Skills, analytical skills, communication skills, interpersonal skills. Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement. Be responsible for your partners' business performance and ensure their growth.”

What You'll Achieve.

Ensure their growth.; Take action to reach your goals and company OKRs; Improve Glovo’s revenue through commission renegotiations and monetization of your partners

Industry & Context.

local delivery platform
Problems you'll solve

analytical skills. Ability to look for the root cause of a problem and to solve it based on data

Eligibility Requirements

Fluency in French and a very good command of English are a must

What They're Looking For.

Must Have

3+ years of relevant hands-on sales / account management /Consulting experience, Commercial skills & Negotiation Skills, analytical skills. Ability to look for the root cause of a problem and to solve it based on data, Get things done attitude, proactive, organized, and obsessed with details, Exceptional verbal and written communication skills with an aptitude for building client relationships, A high level of interpersonal and influencing skills, an empathetic, inclusive, and curious attitude, Comfortable working in a high-growth and high-performance start-up environment, Fluency in French and a very good command of English are a must

Nice to Have

A degree in Business Administration, Marketing, or Engineering is a plus, SQL and visualization tools knowledge is a big plus

What You'll Do.

Establish excellent relationships with Glovo’s partners through consistent and proactive communication

identifying their needs and building engagement

Be responsible for your partners' business performance and ensure their growth.

Build reports and analyze main KPIs.

Take action to reach your goals and company OKRs

Own partners' relationships end to end

from the top to the bottom line of the P&L

Get feedback from partners and translate it into product

and operations improvement.

Guarantee partners' content quality

Increase Glovo's visibility through marketing activations with partners in their offline stores

Improve Glovo’s revenue through commission renegotiations and monetization of your partners

Be the main point of contact between Glovo's different areas and the partner

How You'll Work.

Team & Collaboration

Be the main point of contact between Glovo's different areas and the partner

Communication Scope

Exceptional verbal and written communication skills with an aptitude for building client relationships; A high level of interpersonal and influencing skills

Full Job Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. If you’re here, it’s because you’re looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? 🤝 Our culture and strong values. 💪 Our career development philosophy. 🤝 Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts. THE JOURNEY * Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement * Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take action to reach your goals and company OKRs * Own partners' relationships end to end, from the top to the bottom line of the P&L * Get feedback from partners and translate it into product, ma

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