Delivery Hero

local delivery

AccountManager

Bologna, Italy FULL TIME
The Brief

“Account Manager at Delivery Hero. Skills: account management, relationship building, data analysis, revenue growth. Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication. Understand Partners' business goals and challenges to provide strategic guidance and support”

What You'll Achieve.

maximize business impact; exceeding KPIs; drive measurable growth

Industry & Context.

local delivery
Problems you'll solve

Problem solver; data-driven with an analytical approach based on details

What They're Looking For.

Must Have

2+ years of experience in high-performance account management or business consultancy, Native level of Italian is required, Proficiency in English

Nice to Have

Experience in FMCG, food-hospitality, or on-demand delivery industry, Bachelor in Business Administration, Marketing, Industrial Engineering, Salesforce is a plus

What You'll Do.

Build and maintain strong

long-term relationships with restaurant Partners

through consistent and proactive communication

Understand Partners' business goals and challenges to provide strategic guidance and support

Manipulate and analyse data to drive operational excellence

growth and profitability

both for your Partners and for Glovo

Drive rapid revenue growth through smart promotions

high-impact marketing activations and menu optimization

Take ownership of partner revenue performance

driving measurable growth

Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs

Finance and Customer Service

Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations

How You'll Work.

Team & Collaboration

Cross-functional collaboration with other teams; Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service

Communication Scope

consistent and proactive communication

Free ATS check

Applying for this Account Manager role?

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