Coface
Commercial Insurance
AccountManager
“Account Manager at Coface. Skills: Account management, Client retention, Organic growth. Manage existing client portfolio. Grow existing client portfolio”
What You'll Achieve.
Achieving retention goals
Industry & Context.
Solutions oriented mindset
What They're Looking For.
Must Have
3+ years account management experience, 3+ years sales experience, Commercial insurance industry experience, Proficient with Microsoft Office, Proficient with CRM, Pass licensing course 60 days from hire
Nice to Have
P&C Insurance license a plus
What You'll Do.
Manage existing client portfolio
Grow existing client portfolio
Manage client renewals
Serve as primary client contact
Serve as primary broker contact
Ensure exceptional service delivery
Strengthen client relationships
Identify opportunities for retention
Identify opportunities for organic growth
Build customer relationships
Communicate proactively
Respond to client questions
Respond to client concerns
Determine client coverage needs
Administer pricing tools
Structure commercial terms
Decide commercial terms
Communicate client needs
Communicate client demands
Deliver critical data
Translate information into needs
Act as central contact
Demonstrate Coface offerings
Develop cross-selling strategies
Address vulnerabilities
Identify portfolio weaknesses
Ensure client retention
Ensure timely renewal
Confirm contractual documentation
Identify growth opportunities
Coordinate supporting staff
Ensure consistent service
Collaborate with sales team
Reach prospective clients
Service multiple clients
Document client interactions
Articulate market conditions
Align with Coface value proposition
Supply management reports
Report customer needs
Report customer problems
Report customer interests
Report competitive activities
Report potential new products
Report potential new services
Develop intermediary relationships
Maintain intermediary relationships
Lever intermediary relationships
Increase client retention
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Collaborate with sales; Collaborate with underwriters; Collaborate with management
Communication Scope
Verbal reports; Written reports
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