Cision
Communication
AccountManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Manager at Cision. Skills: Account management, Revenue retention, Expansion sales. Own expansion ARR. Deliver renewal outcomes”
What You'll Achieve.
Drive expansion ARR; Drive durable NRR; Maximize customer lifetime value; Achieve wallet-share growth; Achieve product adoption
Industry & Context.
Develop solutions; Analyze situations; Evaluate variables; Determine best approach; Provide suggestions
What They're Looking For.
Must Have
5+ years in related role, Account management experience, Commercial growth experience, Expansion-focused sales experience, Manage recurring revenue relationships, Discovery skills, Value articulation skills, CRM systems experience, Structured sales methodologies experience
Nice to Have
University degree, Manage high-volume account portfolios, Subscription-based environments experience, Recurring revenue environments experience, Renewal sales frameworks familiarity, Expansion sales frameworks familiarity
What You'll Do.
Deliver renewal outcomes
Identify upsell opportunities
Qualify upsell opportunities
Close upsell opportunities
Identify cross-sell opportunities
Qualify cross-sell opportunities
Close cross-sell opportunities
Lead renewal strategy
Execute renewal strategy
Ensure customer retention
Execute shorter sales cycles
Maintain accurate forecasting
Maintain CRM documentation
Coordinate cross-functional engagement
Retain commercial ownership
How You'll Work.
Team & Collaboration
Cross-functional engagement; CX teams; Product teams; Solutions teams
Full Job Description
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. This role is responsible for owning and growing an assigned installed customer base by driving expansion annual recurring revenue (ARR) and durable net revenue retention (NRR) within lower-complexity, higher-volume accounts. This role maximizes customer lifetime value through structured expansion selling, renewal leadership, and disciplined commercial execution, while leveraging digital and workflow-enabled engagement models rather than traditional high-touch service ownership. What you'll do Own and deliver expansion ARR and renewal outcomes within assigned accounts. Identify, qualify, and close upsell and cross-sell opportunities aligned to customer value and portfolio fit. Lead renewal strategy and execution, ensuring retention and appropriate pricing discipline. Manage a high-volume install base using structured outreach, automation tools, and defined engagement cadences. Execute shorter sales cycles across transactional to moderate complexity opportunities. Build account plans focused on wallet-share growth and product adoption. Maintain accurate forecasting and CRM documentation for expansion and renewal pipeline. Coordinate cross-functional engagement with CX, Product, and Solutions teams while retaining commercial ownership. Transition accounts requiring higher complexity handling to approp
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