Bottomline
FinTech
AccountManager
“Account Manager at Bottomline. Skills: Account Management, Client Relationship Management, Revenue Growth, Consultative Engagement. Enrich customer experience. Drive account expansion”
What You'll Achieve.
Drive revenue growth; Client adoption; Client health; Client usage; Transaction volume; Vendor enrollment; Account expansion; Client stickiness
Industry & Context.
Able to travel up to 25% of the time
What They're Looking For.
Must Have
8+ years of experience in Client facing roles within sales, success, account management, or professional services in an enterprise SaaS company, with a consultative selling background, 4+ years of experience within a SaaS or payments business, preferably in FinTech/Services, Experience developing relationships and influencing C-Suite decision makers, Proven ability to drive sales and/or expansion within prospects and/or existing customers, Experience building and executing success plans that drive clients to strategic objectives, Process orientation, with a keen focus on Client goal achievement KPI’ s, Rigorous attention to detail within CRM applications including activity, health and success plans, and opportunity tracking, Proven ability to effectively engage with and navigate across corporate functions and the C Suite, Detailed-oriented, organized with effective time management skills, Listening well, exceptional interpersonal skills and excellent written, presentation and verbal communication skills, Always positive, driven to excel, takes ownership, works collaboratively, Bachelor’s Degree or higher, with a business or technical focus preferred
Nice to Have
Kubernetes a plus
What You'll Do.
Enrich customer experience
Drive account expansion
Lead clients to outcomes
Demonstrate strategic partnership value
Measure client adoption and health
Drive client revenue growth
Establish and maintain relationships
Execute Monthly and Quarterly reviews
Identify areas of opportunity
Conduct frequent checkpoints
Align client goals with products
Analyze and drive client usage
Develop C-level relationships
Drive new business within existing clients
Present product roadmap highlights
Ensure clients understand best practices
Defend against competition
Articulate Paymode solutions
Understand Vendor Enrollment process
Understand client businesses
Advocate on behalf of Clients
Communicate Client needs
Document and share client stories
Provide client pulse communications
Update Salesforce and business systems
How You'll Work.
Team & Collaboration
Work cross functionally to ensure Paymode teams are executing; Collaborate closely with Sales; Collaborate across sales, vendor enrollment, marketing, product management, implementation services, operations, support, and executive leadership teams; Serve as an effective Client advocate for product direction; Connecting Clients with our product team; Facilitating enrollment in beta programs; Working with Marketing on targeted messaging and content
Communication Scope
Excellent written, presentation and verbal communication skills
Applying for this Account Manager role?
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ANONYMOUS · UNFILTERED
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