Augustus

Banking

AccountManager

€70–90k Berlin, Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Account Manager at Augustus. Skills: Account Management, Revenue Growth, Customer Success. Own a portfolio of customers. Grow revenue within the portfolio”

What You'll Achieve.

Grow revenue within portfolio; Keep customers successful; Ensure satisfaction stays high; Achieve outstanding outcomes

Industry & Context.

Banking
Problems you'll solve

Identify where things break; Triage the most complex accounts; Redesign what isn't working

Eligibility Requirements

Willing to relocate to Berlin, Comfortable traveling within Europe and occasionally globally, Always-on availability for customers

What They're Looking For.

Must Have

3+ years in a customer-facing role in a B2B environment, Experience in a fast-paced start-up (50-100 employees), Based in Berlin or willing to relocate, Comfortable traveling within Europe and occasionally globally

What You'll Do.

Own a portfolio of customers

Grow revenue within the portfolio

Keep customers successful

Understand customer goals

Help customers unlock value

Ensure customer satisfaction remains high

Manage the commercial track for accounts

Act as the commercial face of Augustus to merchants

Ensure issues are fixed when they arise

Meet every customer with more than €100k RRR

Learn customer businesses

Map the current journey from contract signature to full ramp-up

Identify where things break

Own newly signed customers from day one

Drive the commercial relationship across the full lifecycle

Partner with Customer Operations to keep the path to go-live clear

Build trust with customers

Prove ability to run existing processes

Redesign what isn't working

Triage the most complex accounts

Shape what Account Management looks like at scale

How You'll Work.

Team & Collaboration

Work closely with the CRO; Work closely with the Customer Operations Lead; Coordinate with the Compliance Onboarding Lead; Partner with Customer Operations

Full Job Description

Few people get to build a bank from scratch. Even fewer get to build one at a moment when banking itself is being reinvented. The dollar is the best product in the history of the world, with practically infinite global demand, but distribution is broken. Global clearing runs on legacy banks that are closed 115 days a year, built for humans and take two days to settle. Augustus is the update to the internet era. We received conditional approval from the OCC to charter America’s first stablecoin-native clearing bank that is always open, made for machines, at the speed of compute. We are a group of operators, unicorn early employees, ex-founders and people who walked away from degrees because they believe this is an industry and career defining opportunity. We're backed with $40M from Peter Thiel’s Valar Ventures, Creandum and founders of Ramp, Deel and Circle. We are regulated in Europe and live with Euro and Stablecoin clearing today. Now, we are building the US team from the ground up, while continuing to grow rapidly in Europe. THE ROLE Until now, our CRO and Co-Founder Peter has been running Account Management. You're taking it over. You own a portfolio of customers, each with more than €100k RRR. Your job is to grow revenue within it and keep customers successful: understanding their goals, helping them unlock value, and making sure satisfaction stays high. After signature, two tracks run in parallel across every account: a commercial track (yours: relationships, revenue, renewals, expansion) and an operational track owned by Customer Operations (onboarding, enablement, support). You are the commercial face of Augustus to every merchant in your book. When things aren't working, you're the person they call and the person internally who makes sure it gets fixed. To do that well, you'll work closely with three people: the CRO, who carries the institutional knowledge of the current customer base and will join you on the biggest deals; the Customer Operations Lead, wh

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