Amazon EU SARL (Italy Branch)

Technology

AccountManager,AmazonKey

€48–72k ~AI est. Milan, Lombardy, Italy FULL TIME
The Brief

“Account Manager, Amazon Key at Amazon EU SARL (Italy Branch). Skills: Customer success, Account management, Program management, Client onboarding. Own strategic relationships. Conduct regular business reviews”

What You'll Achieve.

Measure customer satisfaction; Measure deployment progress

Industry & Context.

Technology
Problems you'll solve

Problem-solving; Addressing challenges

What They're Looking For.

Must Have

Bachelor's degree, Experience defining sales processes, Experience with sales CRM tools, Proven ability to use GenAI tools, Demonstrated success managing vendor relationships, Demonstrated success navigating unclear requirements

Nice to Have

Experience in high-growth technology company, Background in smart home technology, Background in IoT, Background in property technology, Background in building access control systems, Ability to understand technical product configurations, Translate complex technical concepts, Fluency in German, Fluency in Italian, Fluency in Spanish

What You'll Do.

Own strategic relationships

Conduct regular business reviews

Ensure successful onboarding

Ensure ongoing enablement

Lead cross-functional initiatives

Deliver seamless customer experiences

Develop Customer Success roadmap

Create engagement mechanisms

Create scalable EU processes

Analyze deployment data

Analyze satisfaction metrics

Identify adoption barriers

Conduct client meetings

Measure customer success

Track rollout progress

Communicate performance insights

Champion customer voice

Gain support for initiatives

How You'll Work.

Team & Collaboration

Sales; Install Operations; Engineering; Product teams; Smart Home; Devices; Logistics; Operations; Retail; Shopping

Communication Scope

Clear communication

Process & Methodology

Onboarding programs, Rollout plans, Roadmap development

Free ATS check

Applying for this Account Manager, Amazon Key role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon EU SARL (Italy Branch)?

Real rants from real employees. Read before you apply.

Read Company Rants →