DEPT®

AccountManager(6monthFTC)

CA$60–70k Toronto, Ontario, Canada CONTRACT
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Account Manager (6 month FTC) at DEPT®. Skills: Client relationship management, Campaign delivery, Client brief management, Client expectations management, Client feedback distillation, Multi-channel marketing communications delivery, Digital marketing communications delivery, Direct marketing communications delivery, Strategic thinking, Planning, Organisation. Manage, draft and review client briefs. Ensure client deadlines are met across multiple campaigns”

What You'll Achieve.

Become a trusted adviser; Ensure success criteria are met; Projects are delivered to time and to budget; Help the world's most ambitious brands grow faster

Industry & Context.

Problems you'll solve

Enjoys solving problems without missing a beat

Eligibility Requirements

6 month fixed term employee contract initially, with a likelihood of extension

What They're Looking For.

Must Have

Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience, Extremely organised, with the ability to manage multiple projects simultaneously, Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities, Excellent oral and written communication skills, Superb planning and organisation ability, Ability to manage and develop client and supplier relationships, Basic understanding of financials to effectively manage budgets

Nice to Have

Ambitious with the ability to think strategically, contribute something new to the agency, Highly motivated to learn, grow and improve, Personable, approachable demeanor and motivating team player, Moderate understanding of production and interactive processes

What You'll Do.

draft and review client briefs

Ensure client deadlines are met across multiple campaigns

managing expectations and proactively communicating status

updates or agency recommendations

Clearly and effectively distill and transfer client feedback to designers

Prioritising workloads for the team

and escalating when needed

Ensure client requirements are met whilst protecting DEPT brand values

Maintain a full understanding of the clients’ business

advising on the communications solution that best meets their needs

with the objective to becoming a trusted adviser

Build excellent working relationships with key clients

Ensure high standards are maintained and add value wherever possible

Ensure success criteria are met and projects are delivered to time and to budget

Escalate to senior management with internal and external issues and events that might impact accounts positively or negatively

Work with the team to determine and test creatives across client owned channels

How You'll Work.

Team & Collaboration

Liaising with the Account Director on the teams capacity; Working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries; Working with the team to determine and test creatives across client owned channels; Motivating team player

Communication Scope

Excellent oral and written communication skills; Clearly and effectively distill and transfer client feedback to designers, copywriters; Proactively communicating status, updates or agency recommendations

Process & Methodology

Manage multiple projects simultaneously, Work within short timeframes and meet deadlines with ease and efficiency, Successfully managing schedules and priorities, Ensure client deadlines are met across multiple campaigns, Ensure success criteria are met and projects are delivered to time and to budget

Full Job Description

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. This is a 6 month fixed term employee contract initially, with a likelihood of extension. JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. As a Senior Account Executive, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You’ll be joining a nimble team that jumps in wherever the action is. Instead of being tied to one client, you’ll get to work across a variety of accounts—perfect for someone who thrives on variety, thinks on their feet, and enjoys solving problems without missing a beat. If you're adaptable, self-sufficient, and great at working with different personalities, you'll feel right at home here. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries. WHAT YOU’LL DO: Manage, draft and review client briefs Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity Liaise with clients, clarifying questions, managing expectations and proactively communicating

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