Grab

E-Commerce

AccountManagementSpecialist,GrabMart

$65–95k ~AI est. Petaling Jaya, Selangor, Malaysia FULL TIME
The Brief

“Account Management Specialist, GrabMart at Grab. Skills: Account management, Business development, Partnerships, Sales. Establish business relationships with merchants. Manage business relationships with merchants”

What You'll Achieve.

Grow key accounts by deliveries; Grow key accounts by GMV; Grow key accounts by revenue; Drive Ads sales

Industry & Context.

E Commerce
Problems you'll solve

Solve business problems

What They're Looking For.

Must Have

Bachelor's degree in Business/Management, 3 years of account management experience, 3 years of business development experience, 3 years of partnerships experience, Experience managing FMCG clients, Experience managing e-commerce categories, Ability to incorporate business concepts, Ability to incorporate strategy concepts, Ability to incorporate finance concepts, Ability to incorporate legal concepts, Ability to lead complex deals, Ability to lead multi-faceted deals, Comfortable managing data, Able to perform analysis

What You'll Do.

Establish business relationships with merchants

Manage business relationships with merchants

Drive growth for GrabMart

Lead account management

Develop business development strategy

Negotiate with partners

Manage daily accounts

Execute key initiatives

Form deeper relationships with partners

Collaborate in other areas

Own relationships with FMCG clients

Plan marketing calendar

Acquire merchant participation

Report on campaign performance

Drive growth in key accounts

Prepare weekly promotion planning

Prepare monthly promotion planning

Prepare weekly category strategy planning

Prepare monthly category strategy planning

Suggest pricing activities

Coordinate pricing activities

Suggest promotional activities

Coordinate promotional activities

Manage end-to-end deal management

Work with GrabGifts teams

Work with transport teams

Work with pay/financial teams

Work with operations teams

Work with marketing teams

Work with product teams

Ensure partnership success

Probe merchant pain points

Investigate merchant pain points

Validate partner issues

Evaluate strategic opportunities

Evaluate partnership opportunities

Perform quantitative analyses

Perform qualitative analyses

Collaborate with different departments

Tailor merchant-specific needs

Provide customized reporting

Provide marketing support

Improve operational excellence

Work with operations teams

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Work with country BD; Work with ads teams; Work with GrabGifts teams; Work with transport teams; Work with food teams; Work with pay/financial teams; Work with operations teams; Work with marketing teams; Work with product teams; Collaborate with departments; Work with merchants; Work with operations teams

Communication Scope

Sales pitch

Free ATS check

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