Grab
E-Commerce
AccountManagementSpecialist,GrabMart
Neural analysis suggests this role is
optimal for executive candidates.
“Account Management Specialist, GrabMart at Grab. Skills: Account management, Business development, Partnerships, Sales. Establish business relationships with merchants. Manage business relationships with merchants”
What You'll Achieve.
Grow key accounts by deliveries; Grow key accounts by GMV; Grow key accounts by revenue; Drive Ads sales
Industry & Context.
Solve business problems
What They're Looking For.
Must Have
Bachelor's degree in Business/Management, 3 years of account management experience, 3 years of business development experience, 3 years of partnerships experience, Experience managing FMCG clients, Experience managing e-commerce categories, Ability to incorporate business concepts, Ability to incorporate strategy concepts, Ability to incorporate finance concepts, Ability to incorporate legal concepts, Ability to lead complex deals, Ability to lead multi-faceted deals, Comfortable managing data, Able to perform analysis
What You'll Do.
Establish business relationships with merchants
Manage business relationships with merchants
Drive growth for GrabMart
Lead account management
Develop business development strategy
Negotiate with partners
Manage daily accounts
Execute key initiatives
Form deeper relationships with partners
Collaborate in other areas
Own relationships with FMCG clients
Plan marketing calendar
Acquire merchant participation
Report on campaign performance
Drive growth in key accounts
Prepare weekly promotion planning
Prepare monthly promotion planning
Prepare weekly category strategy planning
Prepare monthly category strategy planning
Suggest pricing activities
Coordinate pricing activities
Suggest promotional activities
Coordinate promotional activities
Manage end-to-end deal management
Work with GrabGifts teams
Work with transport teams
Work with pay/financial teams
Work with operations teams
Work with marketing teams
Work with product teams
Ensure partnership success
Probe merchant pain points
Investigate merchant pain points
Validate partner issues
Evaluate strategic opportunities
Evaluate partnership opportunities
Perform quantitative analyses
Perform qualitative analyses
Collaborate with different departments
Tailor merchant-specific needs
Provide customized reporting
Provide marketing support
Improve operational excellence
Work with operations teams
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Work with country BD; Work with ads teams; Work with GrabGifts teams; Work with transport teams; Work with food teams; Work with pay/financial teams; Work with operations teams; Work with marketing teams; Work with product teams; Collaborate with departments; Work with merchants; Work with operations teams
Communication Scope
Sales pitch
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team GrabMart is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of goods delivery services. Get to Know the Role As an Account Management Specialist, GrabMart, you will be responsible for: * Establishing and manage strong business relationships with existing and potential top merchants to drive growth for GrabMart. * Lead all elements of account management, including trend monitoring, business development strategy, partner negotiation, daily account management, and execution of key initiatives. * Grow key accounts as measured by deliveries, GMV and revenue, as well as forming deeper relationships with partners through collaboration in other areas such as GrabPay, GrabAds, and GrabExpress. * You will own relationships with FMCG clients to drive Ads sale of relevant Grab assets, including sales pitch, planning marketing calendar, execution such as merchant participation acquisition, and end-of-campaign reporting. You will report to the Manager, GrabMart and working onsite in Petaling Jaya. The Critical Tasks You Will Perform * You will acquire and drive growth in key accounts as measured by deliveries, GMV, and revenue. * Prepare weekly, monthly promotion planning & category strategy planning, including monitoring trends and suggesting/coordinating appropriate pricing & promotional activities. * You will manage end-to-end deal management (including working with country BD, ads, GrabGifts, transport, food, pay/financial, operations, mar
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