AccountManagementLead

About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Role As an Account Management Lead, you will be responsible in establishing and managing strong business relationships with existing and potential relationship to drive growth for Grab. You will lead all elements of business identification, strategy, partnerships, account management, and execution strategy. You will help co-create the business development plan and roadmap to ensure that it is synchronised with the overall Grab strategic direction and will be the key owner of various business development projects and ensure it have a delivery. You wll report to the City Manager. The role will be onsite. The Critical Tasks You Will Perform * Collaborate with City Ops Team, City Growth, & Marketing Team to execute merchant operational excellent, Best campaign strategy, & Marketing strategy * Lead a team of Account Managers to manage top merchants and in charge of merchant allocation for his/her team * Make plans on how to achieve target for each AM with clear instruction based on data * Be responsible for team performance and in charge of guiding the team growth * Give insight on how the result of ongoing campaign and to suggest / give feedback on how to make it better & proposing campaign that can do better than existing / additional * Make sure all AM's Portfolio participate on campaign to achieve the topline target * Understand all ongoing campaign and do random checking to ensure AM understanding * Be a business consultant for AM & hard dealing merchant supposedly if AM can't handle the me