AccountLeadTaiwan

Assist in the evaluating the vendor procurement and management practices of designated CLIENT site and ensure renegotiation and tendering

including tender evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.

Co-ordinate and monitor the contractor management program ensuring all vendors comply with all aspects of their agreement

Ensure the Contract Management Database is up to date at all times.

Assist in the implementation a comprehensive energy management program for site(s)

Monitor the Preventive and Planned Maintenance programme to minimise maintenance

repair and replacement costs together with minimising the risk of plant failure.

Liase with the Nerve Centre on any outstanding Work Orders.

Ensure that the team liaises closely with the Regional Operations procedures to ensure service standards are maintained

Recommend continuous quality improvement practices across site

ensuring initiatives are shared across all sites

Ensure consistency of regional policies & procedures with constant updating of Delphi+.

comply with and audit all internal management systems

for quality assurance

Assist the Management Team with the coordination of Churn and other relocations activities

Manage the daily operations of the facility hard services including

firefighting equipment

furniture and office carpet etc.

Responsible for developing the annual planned preventive maintenance plan and ensure the plan is implemented and maintenance services are carried out in a manner consistent with corporate and client policies.

Supervise and coordinate all site repairs

implement the general procurement of daily hard service operations

installations and oversees that such work is accomplished in a safe and timely manner.

Be responsible and/or assist the Management Team in the implementation of a comprehensive energy management program for the assigned site(s) when required.

Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety

fire safety and essential services and environmental.

Ensure critical operations and sites are identified across the region.

Support the implementation and monitoring of disaster recovery and business continuity plans

Follow established escalation procedures and incident reporting procedures

Provide superior customer service

Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.

Pro-actively manage CLIENT expectations ensuring that the service levels are maintained.

Assist in the budgeting process as required

Preparation of Monthly Report for client

Provide input as required into the Monthly Report to CLIENT

Active involvement in the monitoring and achieving the required Key Performance Indicators

Actively participate in all planned training activities

Actively support an environment that supports teamwork

co-operation & performance excellence within the Real Estate team

Obey the temporary working arrangement from the leadership.