Rider's Advantage
Financial Services
AccountExecutiveSupport-Rider'sAdvantage
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Executive Support - Rider's Advantage at Rider's Advantage. Skills: Dealer onboarding, Customer communication, Relationship management. Support dealership onboarding. Support operational setup activities”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Communication and interpersonal skills, Excellent organization and follow-up abilities, Ability to manage multiple priorities, Attention to detail and documentation accuracy, Ability to work independently, Collaborate effectively with a team, Self-motivated, Comfortable working in a remote environment
Nice to Have
Experience in powersports, automotive, F&I, warranty, or dealership environments, Experience supporting dealer relationships, customer service, or account management, Experience using CRM systems, Tracking customer interactions, Familiarity with collections processes, Familiarity with operational support activities, Experience using communication platforms such as Podium
What You'll Do.
Support dealership onboarding
Support operational setup activities
Assist dealership personnel with remittance procedures
Assist dealership personnel with payment-related processes
Serve as a trusted resource for dealership questions
Provide operational support
Build relationships through consistent communication
Build relationships through follow-up
Identify dealer concerns
Identify dealer opportunities
Identify dealer trends
and trends to leadership
Respond to dealer inquiries
Respond to customer inquiries
Deliver prompt service
Deliver professional service
Deliver solution-oriented service
Provide contract holders with general guidance
Ensure a positive customer experience
Ensure a consistent customer experience
Maintain accurate CRM records
Maintain dealer activity documentation
Track dealer communications
Track follow-up items
Manage organized workflows
Ensure timely follow-up on outstanding issues
Assist with collections follow-up
Assist with remittance-related concerns
Develop expertise in Rider’s Advantage products
Develop expertise in Rider’s Advantage programs
Support dealerships with iTap Menu questions
Support dealerships with iTap Menu troubleshooting
Assist dealerships transitioning through operational changes
Assist dealerships transitioning through new processes
Coordinate with operations teams to resolve issues
Coordinate with accounting teams to resolve issues
Coordinate with claims teams to resolve issues
Coordinate with leadership teams to resolve issues
How You'll Work.
Team & Collaboration
Collaborating with a team; Coordinate with operations; Coordinate with accounting; Coordinate with claims; Coordinate with leadership
Communication Scope
Interpersonal skills; Phone communication; Email communication; Digital communication
Full Job Description
## Description Rider’s Advantage is a leading provider of powersports F&I products and dealership support solutions. We partner with dealerships across the country to deliver innovative protection products, operational support, and exceptional customer experiences. Our team is committed to helping dealership partners succeed through responsive service, strong communication, and trusted expertise. We take pride in building lasting relationships and delivering solutions that help our dealers grow their businesses while serving their customers effectively. We are looking for an Account Executive Support to serve as a key connection between Rider’s Advantage, our dealership partners, and our internal teams. In this role, you will support dealer onboarding, operational questions, customer communications, and ongoing relationship management while helping ensure a seamless experience for our partners. ## What You'll Do Dealer Support & Relationship Management Support dealership onboarding and operational setup activities Assist dealership personnel with remittance procedures and payment-related processes Serve as a trusted resource for dealership questions and operational support Build strong relationships through consistent communication and follow-up Identify dealer concerns, opportunities, and trends and communicate them to leadership Customer & Partner Communication Respond to dealer and customer inquiries through phone, email, and digital communication platforms Deliver prompt, professional, and solution-oriented service Provide contract holders with general guidance regarding contracts and claims Ensure a positive and consistent customer experience across all interactions Account & CRM Management Maintain accurate CRM records and dealer activity documentation Track dealer communications, tasks, follow-up items, and ongoing needs Manage organized workflows and ensure timely follow-up on outstanding issues Assist with collections follow-up and remittance-related concer
Applying for this Account Executive Support - Rider's Advantage role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Rider's Advantage?
Real rants from real employees. Read before you apply.