Fin
AI Customer Agent
AccountExecutive,Scale
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Executive, Scale at Fin. Skills: New business acquisition, Sales cycle ownership. Own full sales cycle. Prospect net-new business”
What You'll Achieve.
Exceed quarterly targets; Exceed annual targets
Industry & Context.
Problem-solving
Eligibility to work in US
What They're Looking For.
Must Have
2+ years selling SaaS products, 1+ years in closing role, Proven hunter mentality, Track record of sourcing net-new business, Ability to manage high-velocity pipeline, Consistent track record of hitting quota, Exceptional written communicator, Exceptional verbal communicator, Comfortable operating in fast-moving organization, Comfortable problem-solving in fast-moving organization, Growth mindset, Intellectual curiosity, Ambition, Ability to quickly build trust, Ability to quickly build credibility, Demonstrable history of leadership
Nice to Have
Experience in a closing role
What You'll Do.
Prospect net-new business
Discover net-new business
Close net-new business
Identify high-potential prospects
Qualify high-potential prospects
Convert high-potential prospects
Understand business pains
Position Fin as transformative solution
Develop strategic territory plans
Execute strategic territory plans
Maximize new logo acquisition
Maximize pipeline coverage
Build healthy pipeline
Build accurate pipeline
Forecast consistently against targets
Partner with Marketing
Partner with Solutions Engineers
Drive efficient pipeline generation
Ensure seamless buyer experience
Collaborate with Product
Collaborate with Customer Success
Feed prospect insights
How You'll Work.
Team & Collaboration
Cross-functional teammates; Marketing and Solutions Engineers; Product and Customer Success
Communication Scope
Written communication; Verbal communication
Full Job Description
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What is the opportunity? Are you ready to lead the charge in AI-driven customer service? As a Scale Account Executive, you will be a key member of the team leading the growth of our new business. We're building a world-class sales organization, and the road ahead is going to be very exciting. At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. Along with our rapidly expanding AI business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Owning the full sales cycle for net-new business in the 0–50 FTE segment, from prospecting and discovery through close Identify, qualify, and convert high-potential prospects
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