Company
Healthcare
AccountExecutive,PBAEnterpriseClientServices
Neural analysis suggests this role is
optimal for Senior candidates.
“Account Executive, PBA Enterprise Client Services. Skills: Account Management, Client Relationship Management, Revenue Generation, Contract Negotiation. Serve as primary relationship owner for assigned enterprise. Ensure engagement with executive stakeholders, decision-makers, and influencers”
What You'll Achieve.
Meet and exceed client goals; Improve client satisfaction; Improve Net Promoter Score (NPS)
Industry & Context.
Issue resolution; Root cause analysis
25% travel
What They're Looking For.
Must Have
5+ years of experience in PBM, health plan services, or enterprise healthcare account management, Client-facing roles managing large, complex enterprise accounts and executive-level stakeholders, Contract management, renewals, performance guarantees, and financial reporting in a healthcare or benefits environment, Analytical skills to interpret data, build insights, and present recommendations, Excellent communication, negotiation, and client de-escalation skills, Ability to manage multiple priorities, complex workflows, and cross-functional stakeholders, Business acumen and strategic thinking ability, Comfort operating with a high degree of autonomy and accountability, Proficiency in Microsoft Office
Nice to Have
Familiarity with industry-related tools and reporting systems
What You'll Do.
Serve as primary relationship owner for assigned enterprise
Ensure engagement with executive stakeholders
Maintain long-term client satisfaction and retention
Lead account strategy development and execution
Partner with internal clinical
Ensure client goals are met and exceeded
Manage the full client lifecycle
Oversee renewals and contract oversight
Track performance guarantees
Ensure alignment with contractual obligations and compliance requirements
Oversee client vendor relationships
Coordinate internal resources to resolve issues
Ensure seamless service delivery
Deliver data-driven insights
and strategic recommendations
Support ongoing improvement of client satisfaction and Net
Identify opportunities to enhance client value
Align tailored solutions with evolving healthcare and pharmacy
How You'll Work.
Team & Collaboration
Partnership with internal teams; Cross-functional stakeholders
Communication Scope
Present recommendations
Full Job Description
## Accountabilities Serve as the primary relationship owner for assigned enterprise employer clients, ensuring strong engagement with executive stakeholders, decision-makers, and influencers while maintaining long-term satisfaction and retention. Lead account strategy development and execution in partnership with internal clinical, account management, and operations teams to ensure client goals are met and exceeded. Manage the full client lifecycle including renewals, contract oversight, performance guarantee tracking, and alignment with contractual obligations and compliance requirements. Oversee client vendor relationships and coordinate internal resources to resolve issues, address escalations, and ensure seamless service delivery. Deliver data-driven insights, reporting, and strategic recommendations to clients based on financial, clinical, and operational performance trends. Support ongoing improvement of client satisfaction and Net Promoter Score (NPS) through proactive engagement and issue resolution. Identify opportunities to enhance client value through tailored solutions aligned with evolving healthcare and pharmacy benefit trends. Requirements 5+ years of experience in pharmacy benefits management (PBM), health plan services, or enterprise healthcare account management. Strong background in client-facing roles managing large, complex enterprise accounts and executive-level stakeholders. Proven experience with contract management, renewals, performance guarantees, and financial reporting in a healthcare or benefits environment. Strong analytical skills with the ability to interpret data, build insights, and present recommendations clearly to clients and internal teams. Excellent communication, negotiation, and client de-escalation skills with a consultative and relationship-driven approach. Demonstrated ability to manage multiple priorities, complex workflows, and cross-functional stakeholders in a fast-paced environment. Strong business acumen, strategic
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