Coface
Financial Services
AccountExecutive/Manager,BusinessInformation
“Account Executive / Manager, Business Information at Coface. Skills: Revenue generation, Client retention, Upselling solutions. Serve customers by providing product and service information. Resolve product and service problems”
What You'll Achieve.
Increase revenue from existing customer base; Increase Coface BI solutions usage; Increase client stickiness/retention; Maximize long term revenue; Meet or exceed sales targets; Ensure client NPS scores meet benchmarks
Industry & Context.
Problem-solving skills; Analytical skills
What They're Looking For.
Must Have
5 years of experience in account management, Proven track record of meeting or exceeding upselling or sales targets, Proficient in Microsoft PowerPoint, Proficient in CRM systems, Proficient in proposal development/preparation, Analytical skills, Problem-solving skills
Nice to Have
Experience with Coface BI solutions
What You'll Do.
Serve customers by providing product and service information
Resolve product and service problems
Prepare account plans
Outline plans to meet revenue objectives
Provide monthly forecast for portfolio
Engage with key client stakeholders
Increase Coface solution usage
Upsell new Coface solutions
Monitor portfolio proactively
Highlight any anomalies
Prepare recovery plans
Identify new use cases
Expand Coface solutions for clients
Track customer queries
See to closure of customer queries
Provide best solution to solve problem
Follow up to ensure resolution
Track and manage SLAs
Ensure SLAs are within agreed limits
Deliver final Contracts
Handle questions related to documents
Negotiate with clients on contract renewal
Negotiate pricing with clients
Handle derogation requests
Conduct 6 monthly reviews with client
Demonstrate Coface's industry thought leadership
Demonstrate how Coface BI is effective solution
Ensure client NPS scores meet benchmarks
Support Senior Strategic Account managers
Support preparation of quarterly business review
How You'll Work.
Team & Collaboration
Support Senior Strategic Account managers
Communication Scope
Client presentations
Applying for this Account Executive / Manager, Business Information role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Coface?
Real rants from real employees. Read before you apply.