AccountExecutive-InstallBase

At BuildOps, we’re building a groundbreaking software solution, built to support today’s commercial contractors. From helping our customers to manage their service all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire? As an Install Base Account Executive at Build Ops, you will play a critical role in maintaining and growing our relationships with existing clients. Your primary responsibility will be to identify opportunities for upselling and cross-selling, negotiating renewals and upsells. ensure customer satisfaction and drive adoption of our solutions. Your excellent communication skills, account management expertise, and a keen understanding of our products will be essential in achieving revenue growth and customer success. Ideally we find a person that is not only able to help grow revenue but is ready to build out the install base function as a potential future leader of the install base sales team. We are prioritizing candidates that live and working East Coast hours for this position. What you’ll do Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth. Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service. Account Management: Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations. Customer Success: Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their