AccountExecutive,Expansion&Renewal

## Accountabilities Drive account growth by identifying, developing, and closing expansion opportunities within an established customer portfolio. Build and maintain strong relationships with executive-level stakeholders, including budget owners and organizational decision-makers. Partner closely with Customer Success Managers to uncover growth opportunities, develop business cases, and align expansion strategies with customer objectives. Participate in business reviews and strategic meetings to present value, demonstrate return on investment, and support account growth discussions. Lead expansion conversations, proposal development, pricing discussions, contract negotiations, and agreement execution. Coordinate renewal activities alongside Customer Success teams, ensuring timely contract execution, stakeholder alignment, and smooth renewal processes. Maintain accurate opportunity tracking, forecasting, and pipeline management within CRM systems. Collaborate with internal operational and contract management teams to ensure efficient handling of agreements, documentation, and administrative processes. Monitor customer engagement, organizational changes, and emerging opportunities to proactively support long-term account success and retention. Requirements 3–7 years of experience in SaaS sales, account management, customer growth, renewals, or expansion-focused sales roles. Demonstrated success managing existing customer relationships and closing upsell, cross-sell, or expansion opportunities. Strong familiarity with fundraising, advancement, development, nonprofit organizations, higher education institutions, or healthcare foundations, either through direct industry experience or customer-facing sales roles. Proven ability to build relationships with senior leaders, including Vice Presidents, Chief Development Officers, and C-suite executives. Experience conducting executive-level presentations, business reviews, and strategic account discussions. Excellent written,