Lalamove
Philippines
AccountExecutive
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Executive at Lalamove. Skills: Account Growth, Account Retention, Portfolio Management. Develop account growth plans. Increase revenue”
Industry & Context.
Do fieldwork activities
What They're Looking For.
Must Have
2 years of experience in Corporate Account management, Proficiency in CRM platforms
Nice to Have
Bachelor’s degree in Business, Marketing, or a related field
What You'll Do.
Develop account growth plans
Identify new business opportunities
Drive client utilization
Monitor client performance
Provide recommendations
Maintain relationships
Conduct business reviews
Conduct performance discussions
Resolve client concerns
Coordinate with internal teams
Develop retention strategies
Ensure seamless customer experience
Manage business accounts
Maintain account records
Maintain pipeline updates
Track engagement metrics
How You'll Work.
Communication Scope
Communication skills
Full Job Description
## What you'll do 1. Account Growth Develop and execute account growth plans for assigned clients Increase revenue and order volume through upselling, cross-selling, and service adoption Identify new business opportunities within existing accounts Drive client utilization of Lalamove's products and solutions Monitor client performance and provide recommendations to maximize logistics efficiency 2. Account Retention Build and maintain strong relationships with key stakeholders Conduct regular business reviews and performance discussions Proactively identify and address risks that may lead to churn Resolve client concerns and coordinate with internal teams to ensure timely solutions. Develop retention strategies for at-risk accounts Ensure a seamless customer experience throughout the account lifecycle 3. Portfolio Management Manage a portfolio of business accounts across different segments Prioritize accounts based on revenue potential, strategic importance, and growth opportunities Maintain accurate account records, forecasts, and pipeline updates Track account health and engagement metrics ## What you'll need Account Management: Manage corporate accounts and ensure clients expectations are being met. Sales Strategies: Align with client needs, ensuring a personalized experience. Communication skills: Provide and receive information effectively. ## What we seek Bachelor’s degree in Business, Marketing, or a related field (preferred). At least two (2) years of experience in Corporate Account management functions from any industry. Proficiency in CRM platforms like Salesforce, HubSpot, Freshsales Must be willing to work on-site in Parañaque Integrated Terminal Exchange (PITX) and do fieldwork activities at times ## Additional Information To all candidates- Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law whe
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