Informa Group Plc.
Media
AccountExecutive
Neural analysis suggests this role is
optimal for mid candidates.
“Account Executive at Informa Group Plc.. Skills: Inside sales, Customer engagement, Revenue generation, Deal closure. Exceed sales quotas. Build and manage pipeline”
What You'll Achieve.
Exceed sales quotas; Sustainable growth; Convert leads into customers; Ensure customer satisfaction; Retain and grow accounts; Meet weekly KPIs; Close deals effectively; Achieve sales goals
Industry & Context.
Willingness to travel
What They're Looking For.
Must Have
Bachelor's degree in Business, Marketing, Communications, or equivalent work experience, 1–3 years of experience in inside sales, customer support, business development, or a related role, Verbal and written communication skills, Professional phone presence, Exceptional negotiation, communication, and interpersonal skills, Customer-first mindset, Excellent time management, organizational, and multitasking abilities, Capacity to manage multiple priorities, Proven ability to work cross-functionally with marketing, customer success, and product teams, Comfortable with cold calling and email outreach, Patience and professionalism in handling challenging situations
Nice to Have
Experience within the aviation or aerospace industry, Familiarity with aviation products or services
What You'll Do.
Build and manage pipeline
Conduct market research
Foster customer relationships
Deliver exceptional experiences
Act as trusted advisor
Nurture early-stage prospects
Convert qualified leads
Assist customers with inquiries
Provide product information
Address basic questions
Manage subscription renewals
Engage customers to retain accounts
Identify upsell opportunities
Identify cross-sell opportunities
Qualify inbound leads promptly
Manage customer interactions
Ensure streamlined sales process
Collaborate with internal teams
Improve sales strategies
Improve customer engagement initiatives
Respond to customer inquiries
Follow up with clients
Close deals effectively
Maintain accurate sales data
Work with internal teams
Recommend improvements
Resolve complex issues
How You'll Work.
Team & Collaboration
Cross-functionally with marketing; Customer success teams; Product teams; Internal teams; Sales teams
Communication Scope
Verbal communication; Written communication; Professional phone presence; Interpersonal skills; Negotiation
Full Job Description
[Informa Markets](https://www.informamarkets.com/en/about-us.html), a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads. This role is based in our Shawnee, KS office. Come play a key role within the Aviation Week Network team, the industry leader in aviation and aerospace news, data and events. We are seeking a motivated and customer-focused Account Executive to join our team. This position offers an exciting opportunity to work with industry-leading aviation products. The ideal candidate will excel in inside sales, customer engagement, and programmatic lead follow-up, while also ensuring a seamless experience for our loyal customers. They will thrive in a fast-paced, matrixed organization. Key Responsibilities: Sales Performance and Growth: * Exceed sales quotas across multiple aviation products and revenue streams. * Build and manage a pipeline of retention opportunities for sustainable growth. * Conduct market research to identify growth opportunities and stay updated on industry trends. Customer Engagement and Relationship Management: * Foster strong customer relationships and deliver exceptional experiences by acting as a trusted advisor for their aviation information needs. * Nurture early-stage prospects and convert qualified leads into long-term customers. * Assist customers with inquiries, provide product information, and address basic questions to ensure satisfaction. * Manage subscription renewals and proactively engage with customers to retain and grow accounts. * Identify opportunities to upsell o
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