Informa Group Plc.

Media

AccountExecutive

$75–110k ~AI est. Shawnee, Kansas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Account Executive at Informa Group Plc.. Skills: Sales quotas, Pipeline management, Customer relationships, Lead conversion, Subscription renewals, Upselling, Cross-selling, Inbound lead qualification, CRM tracking, Sales strategies, Customer engagement, Contract negotiation, Objection handling, Deal closure, Sales data maintenance, Sales goal achievement, Customer feedback analysis, Issue resolution, Customer satisfaction. Exceed sales quotas. Build pipeline of retention opportunities”

What You'll Achieve.

Exceed sales quotas; Sustainable growth; Long-term customers; Customer satisfaction

Industry & Context.

Media
Eligibility Requirements

Willingness to travel

What They're Looking For.

Must Have

Bachelor’s degree in Business, Marketing, Communications, or equivalent work experience, 1–3 years of experience in inside sales, customer support, business development, or a related role, Verbal and written communication skills, Professional phone presence, Exceptional negotiation skills, Exceptional interpersonal skills, Customer-first mindset, Excellent time management abilities, Excellent organizational abilities, Excellent multitasking abilities, Capacity to manage multiple priorities effectively, Proven ability to work cross-functionally, Self-motivated, Coachable, Eager to learn and grow professionally, Comfortable with cold calling, Comfortable with email outreach, Patience in handling challenging situations, Professionalism in handling challenging situations

Nice to Have

Experience in the aviation or aerospace industry, Familiarity with aviation products or services

What You'll Do.

Build pipeline of retention opportunities

Manage pipeline of retention opportunities

Conduct market research

Identify growth opportunities

Stay updated on industry trends

Foster customer relationships

Deliver exceptional customer experiences

Act as trusted advisor

Nurture early-stage prospects

Convert qualified leads

Manage subscription renewals

Proactively engage customers

Identify upsell opportunities

Identify cross-sell opportunities

Qualify inbound leads promptly

Qualify inbound leads thoroughly

Manage customer interactions

Ensure streamlined sales process

Collaborate with internal teams

Improve sales strategies

Improve customer engagement initiatives

Respond to customer inquiries

Provide accurate information

Follow up with clients

Close deals effectively

Maintain accurate sales data

Work with internal teams

Recommend improvements

Resolve complex issues

Enhance customer satisfaction

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal teams; Marketing teams; Customer success teams; Product teams

Communication Scope

Verbal communication; Written communication; Professional phone presence; Interpersonal skills

Full Job Description

[Informa Markets](https://www.informamarkets.com/en/about-us.html), a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads. This role is based in our Shawnee, KS office. Come play a key role within the Aviation Week Network team, the industry leader in aviation and aerospace news, data and events. We are seeking a motivated and customer-focused Account Executive to join our team. This position offers an exciting opportunity to work with industry-leading aviation products. The ideal candidate will excel in inside sales, customer engagement, and programmatic lead follow-up, while also ensuring a seamless experience for our loyal customers. They will thrive in a fast-paced, matrixed organization. Key Responsibilities: Sales Performance and Growth: * Exceed sales quotas across multiple aviation products and revenue streams. * Build and manage a pipeline of retention opportunities for sustainable growth. * Conduct market research to identify growth opportunities and stay updated on industry trends. Customer Engagement and Relationship Management: * Foster strong customer relationships and deliver exceptional experiences by acting as a trusted advisor for their aviation information needs. * Nurture early-stage prospects and convert qualified leads into long-term customers. * Assist customers with inquiries, provide product information, and address basic questions to ensure satisfaction. * Manage subscription renewals and proactively engage with customers to retain and grow accounts. * Identify opportunities to upsell o

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