Informa Group Plc.
Media
AccountExecutive
Neural analysis suggests this role is
optimal for mid candidates.
“Account Executive at Informa Group Plc.. Skills: Sales quotas, Pipeline management, Customer retention, Lead generation. Exceed sales quotas. Build pipeline of retention opportunities”
Industry & Context.
Willingness to travel
What They're Looking For.
Must Have
Bachelor's degree in Business, Marketing, Communications, or equivalent work experience, 1–3 years of experience in inside sales, customer support, business development, or a related role, Verbal and written communication skills, Professional phone presence, Exceptional negotiation skills, Interpersonal skills, Excellent time management abilities, Organizational abilities, Multitasking abilities, Capacity to manage multiple priorities, Proven ability to work cross-functionally, Self-motivated, Coachable, Eager to learn and grow professionally, Comfortable with cold calling, Comfortable with email outreach, Patience in handling challenging situations, Professionalism in handling challenging situations
Nice to Have
Experience within the aviation or aerospace industry, Familiarity with aviation products or services
What You'll Do.
Build pipeline of retention opportunities
Manage pipeline of retention opportunities
Conduct market research
Identify growth opportunities
Stay updated on industry trends
Foster customer relationships
Deliver exceptional experiences
Act as trusted advisor
Nurture early-stage prospects
Convert qualified leads
Assist customers with inquiries
Provide product information
Address basic questions
Manage subscription renewals
Proactively engage customers
Identify opportunities to upsell
Identify opportunities to cross-sell
Qualify inbound leads promptly
Qualify inbound leads thoroughly
Track leads using CRM
Manage customer interactions using CRM
Ensure streamlined sales process
Collaborate with internal teams
Improve sales strategies
Improve customer engagement initiatives
Respond to customer inquiries
Provide accurate information
Follow up with clients proactively
Close deals effectively
Maintain accurate sales data
Work with internal teams
Recommend improvements
Resolve complex issues
Enhance customer satisfaction
How You'll Work.
Team & Collaboration
Collaborate with internal teams; Work cross-functionally; Collaborate with marketing teams; Collaborate with customer success teams; Collaborate with product teams
Communication Scope
Verbal communication; Written communication; Professional phone presence; Interpersonal skills
Full Job Description
[Informa Markets](https://www.informamarkets.com/en/about-us.html), a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business. We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads. This role is based in our Shawnee, KS office. Come play a key role within the Aviation Week Network team, the industry leader in aviation and aerospace news, data and events. We are seeking a motivated and customer-focused Account Executive to join our team. This position offers an exciting opportunity to work with industry-leading aviation products. The ideal candidate will excel in inside sales, customer engagement, and programmatic lead follow-up, while also ensuring a seamless experience for our loyal customers. They will thrive in a fast-paced, matrixed organization. Key Responsibilities: Sales Performance and Growth: * Exceed sales quotas across multiple aviation products and revenue streams. * Build and manage a pipeline of retention opportunities for sustainable growth. * Conduct market research to identify growth opportunities and stay updated on industry trends. Customer Engagement and Relationship Management: * Foster strong customer relationships and deliver exceptional experiences by acting as a trusted advisor for their aviation information needs. * Nurture early-stage prospects and convert qualified leads into long-term customers. * Assist customers with inquiries, provide product information, and address basic questions to ensure satisfaction. * Manage subscription renewals and proactively engage with customers to retain and grow accounts. * Identify opportunities to upsell o
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