AccountEngineer/客户工程师

## **A Day in Your Life at MKS ｜您的日常工作** You will be responsible for achieving sales objectives within assigned accounts while providing strong technical service to ensure customer satisfaction. You will build long-term customer relationships through effective key account management, identify new business opportunities, and work closely with internal stakeholders to meet customer requirements. 您将负责完成所分配客户的销售目标，并通过提供专业技术服务确保客户满意度。通过有效的关键客户管理，建立长期客户关系，开发新业务机会，并与内部团队紧密合作，确保满足客户需求。 ## ## **You Will Make an Impact By ｜您的主要职责** * Achieve annual sales targets and sales development plans 根据年度计划完成销售目标及业务增长 * Manage assigned customer accounts and responsibilities 负责所分配客户账户的管理 * Identify and develop new business opportunities within assigned accounts 在现有客户中发掘并推动新业务机会 * Ensure customer processes meet expectations in quality, efficiency, and cost control 确保客户使用的工艺在质量、效率及成本控制方面达到满意度 * Drive continuous process improvement to meet or exceed customer expectations 推动持续改善项目，提升客户体验 * Provide timely, professional technical support and problem resolution 及时、专业地处理客户技术问题 * Liaise with PMMs and internal stakeholders on technical issues, business opportunities, and competitor insights 与产品市场经理及内部相关团队沟通技术、业务及竞争信息 * Act as the main technical communication bridge between customers and internal Atotech teams 作为客户与 Atotech 内部团队之间的技术沟通窗口 * Share technical insights with the sales team, including consumption trends and competitor analysis 与销售团队分享技术支持、使用趋势及竞争分析 * Recommend quality and process improvements to immediate superior 向直属主管提出质量或流程改善建议 * Ensure safety is embedded in all activities and comply with laws, regulations, and Atotech standards 将安全作为首要原则，确保所有工作符合相关法规及公司标准 * Perform other job-related duties as assigned 完成其他相关工作任务 ## ## **Skills You Bring ｜任职要求** * Bachelor’s Degree in Chemical Engineering, Industrial Chemistry, Electroplating, or related fields 化学工程、工业化学、电镀或相关专业本科以上学历 * Minimum 4 years of experience in sales or technical support within the chemical industry 至少 4 年化工行业销售或技术支持经验 * Experi