AccountDirector(RetailMarketing)

**About the role** The DS Smith customer service team are a dynamic and vibrant mix of professionals who focus on delivering the sales strategy, goals and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The client service team are the face of our business and our biggest ambassadors! We have a fantastic opportunity for an experienced sales professional to join the Retail Marketing Division, part of the Speciality Cluster, as an Account Director. In this key role, you will be focused on nurturing customer relationships, driving organic sales growth, and supporting margin targets through a value-added, consultative approach. Reporting directly into the Client Director, you will hold a pivotal position within the team, acting as a bridge between high-level strategy and daily execution. You will be instrumental in building strong internal partnerships across the Operations and Sales teams, using your commercial acumen to lead your team of Account Managers with drive and passion. The successful candidate will be expected to manage and reinforce the strength of their direct reports, supporting individual development to ensure we provide a "best-in-class" service to our customers. As a key point of contact for our accounts, you will lead client meetings and support negotiations to ensure we are consistently delivering against our Sales KPIs and growth targets. So, if you have experience in people management, a proven track record in Retail Marketing, and are eager for a new challenge in a fast-paced environment – then we might be looking for you! **About you** * Strong experience in Sales & Marketing and ability to manage complex contract renewals and retentions * Excellent communication skills and ability to present confidently to senior management * Ability to collaborate and develop strong relationships with internal and external partners * Proven ability to manage, support and develop junior team me