HelloKindred
Consulting
AccountDirector–CorporateCommunications
“Account Director – Corporate Communications at HelloKindred. Skills: Brand strategy, Communications strategy, Client relationship management, Team leadership. Establish client relationships. Manage client relationships”
What You'll Achieve.
Maintain high client satisfaction; Secure multi-year contract renewals
Industry & Context.
Solve client problems; Identify and resolve issues
What They're Looking For.
Must Have
10 – 15 years in industry, 5 years Account Director experience, Bachelor's degree in branding, Bachelor's degree in brand communication, Bachelor's degree in business administration, Bachelor's degree in related field, Manage at least 3 - 4 direct reports, Familiarity in project management tools, Familiarity in presentation software, Proficiency in MS suite, In-depth knowledge of brand development, In-depth knowledge of multichannel marketing, Proven track record managing campaigns, Ability to work under pressure, Ability to multitask, Ability to meet strict deadlines, Ability to work with all levels, Ability to communicate well, Ability to deliver projects on time, Ability to deliver projects within budget, Previous experience as brand manager, Previous experience as marketing manager, Previous experience in corporate communications, Deep understanding of corporate structures, Deep understanding of business strategies, Deep understanding of B2B2C communication, Track record of leading brand positioning, Track record of leading public relations, Track record of leading integrated communication campaigns
Nice to Have
Experience with Magnetic, Experience with Slack, Experience with PPTX, Experience with Keynote
What You'll Do.
Establish client relationships
Manage client relationships
Nurture client relationships
Act as trusted advisor
Understand client business model
Develop brand strategies
Develop communications strategies
Create strategies for social media
Create strategies for digital platforms
Lead strategy development
Lead campaign development
Lead creative brief development
Own financial stewardship
Manage revenue targets
Ensure project profitability
Lead high-stakes meetings
Present complex strategies
Scope project requirements
Prepare project budget
Implement key metrics
Measure campaign success
Measure project success
Analyse campaign success
Compile campaign reports
Compile project reports
Identify un-briefed opportunities
Solve client problems
Manage external stakeholders
Manage production houses
Ensure project profitability
Keep costs within budget
Update stakeholders on project status
Identify areas of concern
Review project resources
Analyse resource demands
Ensure deadlines are met
Ensure service quality
Ensure clients are invoiced
Maintain client satisfaction
Secure multi-year contracts
Mentor account management team
Guide account management team
Perform performance evaluations
How You'll Work.
Team & Collaboration
Work with PR agencies; Partner with specialist agencies; Brief creative team; Work with internal stakeholders; Work with external stakeholders; Work with clients; Work with staff; Work with partners; Work with suppliers
Communication Scope
Client communication; Team communication; Stakeholder communication; Presenting strategies; Client interaction
Process & Methodology
Project management, Budgeting, Forecasting, Scope management, Resource management, Risk management, Deadline management, Profitability management
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