Weber Shandwick
AccountDirector,ClientExperience
Neural analysis suggests this role is
optimal for Senior candidates.
“Account Director, Client Experience at Weber Shandwick. Skills: Account Director, Client Experience, Communications strategies, Reputation management, Earned media, Media relations, Storytelling. Shape and execute integrated communications strategies in partnership with agency and client teams. Counsel and interact effectively with clients and leaders at client organizations”
What You'll Achieve.
Accelerate stakeholder and organizational value; Creating communications strategies that make a real-world impact; Delivering effective integrated media campaigns; Drive high-impact communications; Drive earned coverage; Deliver consistently high-caliber work; Deliver cohesive, large-scale campaign work; Accelerate work to meet client and agency objectives; Build trust and deliver results across engagements
Industry & Context.
Strategic savvy to shape and deliver stories; Strategic thinker; Knows how to manage multi-faceted, integrated campaigns; Bring structure to ambiguity; Juggling deadlines, media moments, and client needs with calm confidence; Know how to turn insights into earned impact; Critical Thinking; Ask probing anticipate and address gaps and needs; Conflict Resolution; Possess sound judgment and savvy in navigating and resolving issues
What They're Looking For.
Must Have
7+ years of experience, Experience leading integrated projects from start to finish, working with teams across various disciplines, Robust earned strategy and media relations experience, Experience providing counsel to senior leaders, Bachelor’s degree
Nice to Have
Experience in retail, technology, financial services, consumer lifestyle and healthcare sectors is particularly relevant.
What You'll Do.
Shape and execute integrated communications strategies in partnership with agency and client teams
Counsel and interact effectively with clients and leaders at client organizations
Build and maintain excellent relationships with top-tier media across business
national/local broadcast
multicultural and lifestyle verticals
Immersed in the media and cultural landscape
as well as emerging issues that may impact clients directly or indirectly
Approach client work with curiosity — always seeking to understand the brand
and the broader industry context
Proactively and reactively craft compelling
newsworthy stories that drive earned coverage
earned-first plans and write high-quality media materials
and messaging documents
Deliver consistently high-caliber work with a client-first mindset and sharp attention to detail
Collaborate with agency and inter-agency partners
serving as a key contributor across teams to drive alignment and deliver cohesive
large-scale campaign work
Mentor and develop junior team members through hands-on guidance
and professional development
Cultivate and participate in new business opportunities and pitches
How You'll Work.
Team & Collaboration
Collaborate with agency and inter-agency partners, serving as a key contributor across teams to drive alignment and deliver cohesive, large-scale campaign work; Build strong, high-impact relationships that deliver results
Communication Scope
Fluent in internet culture; Counsel and interact effectively with clients and leaders at client organizations; Build and maintain excellent relationships with top-tier media
Process & Methodology
Experience leading integrated projects from start to finish, Manage multi-faceted, integrated campaigns without missing a beat, Bring structure to ambiguity
Full Job Description
Who We Are Weber Shandwick is more than a leading global PR agency – we’re an engagement agency and we’re working in and around the cutting edge of the new media landscape. We’re storytellers, content creators, and we engage people IN the story. Our success is built on a deep commitment to client service and to our people. We embrace creativity and collaboration, and we engage stakeholders in new and creative ways to build brands and reputations. Weber Shandwick is seeking a curious, creative, and media-savvy Account Director to join our team in Chicago. This role is part of our Corporate team, a unit delivering trusted, agile C-suite counsel by blending communications expertise with cultural insights to accelerate stakeholder and organizational value. This role will focus on executing communications, reputation and earned media strategies for corporate, advocacy and public sector clients at the intersection of business, policy, media and culture. The ideal candidate is a seasoned media strategist who understands the complexity of today’s business world and has a passion for creating communications strategies that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. Candidates should have experience working with corporations across multiple sectors – experience in retail, technology, financial services, consumer lifestyle and healthcare sectors is particularly relevant. This position will be based in our Chicago office on a hybrid schedule. About you: You live for a great story and have the strategic savvy to shape and deliver stories to multiple audiences across media platforms. With deep knowledge of top-tier business and lifestyle outlets, you know how to get stories placed — and noticed. You move seamlessly between legacy media and emerging platforms like Substack, podcasts, and content creators. Fluent in internet culture and al
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