AccountDirector

## Accountabilities Own and deliver expansion ARR targets and renewal performance across a portfolio of assigned commercial accounts, ensuring consistent revenue growth and retention. Develop and execute structured account strategies focused on multi-product adoption, increased wallet share, and long-term customer value. Lead complex negotiations and discovery conversations with multi-stakeholder buying groups to identify growth opportunities and mitigate churn risk. Drive disciplined renewal planning and execution, ensuring strong forecasting accuracy and pipeline visibility. Collaborate cross-functionally with customer success, product, and solutions teams to align on account strategies and expansion opportunities. Identify commercial risks and proactively implement mitigation strategies to protect and grow recurring revenue. Ensure seamless commercial transitions and handoffs when required, maintaining continuity across customer lifecycle stages. Requirements: 5+ years of experience in account management, commercial sales, or similar roles with responsibility for ARR-driven portfolios. Proven track record of driving expansion, renewal growth, and revenue retention in complex, multi-stakeholder environments. Strong commercial acumen with experience managing larger deal sizes and navigating mid-market or enterprise accounts. Excellent negotiation, communication, and relationship-building skills with the ability to influence senior decision-makers. Experience with structured sales methodologies and disciplined account planning approaches. Ability to manage multiple priorities, maintain forecasting accuracy, and operate effectively in a fast-paced environment. University degree is preferred, along with experience managing multi-product or SaaS-based solutions. Benefits: Competitive OTE compensation package ranging from CAD $80,000 – $115,000, depending on experience and qualifications. Opportunity to work with leading global clients in a high-growth, data-driven comm