Jll
AccountCoordinator
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“Account Coordinator at Jll. Skills: manage critical building access systems, information databases, facility-related inquiries, access control systems, data trackers, SharePoint sites, facility operations, access management, information systems. Process building access requests and manage card issuance for employees, vendors, and guests. conducting regular audits of access permissions”
What You'll Achieve.
ensuring seamless facility operations; maintain high customer satisfaction; enhance efficiency in access management and information systems; ensure consistent operations across the organization
Industry & Context.
troubleshooting access issues; resolve issues efficiently
Candidates must be authorized to work in the United States without sponsorship., This position does not provide visa sponsorship.
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Facility Management, or related field., 2-3 years of proven experience in facilities management, administrative support, or client-facing account coordination role., Proficiency in Microsoft Office Suite, particularly Excel and SharePoint, with demonstrated ability to manage databases and create reports., Experience with access control systems and building security management protocols., Exceptional organizational skills with attention to detail and ability to maintain accurate tracking systems and documentation.
Nice to Have
Experience with database management systems and data analysis tools beyond standard Microsoft Office applications., interpersonal and communication skills (written and verbal) with demonstrated ability to build relationships with diverse stakeholders., Proven ability to work independently while maintaining a teamwork mentality and collaborative approach., Customer service-oriented mindset with track record of maintaining high satisfaction levels through proactive communication., Ability to multitask and effectively prioritize competing demands in a fast-paced environment while delivering high-quality work., Willingness to learn and adapt quickly to changing client needs, emerging technologies, and evolving industry trends.
What You'll Do.
Process building access requests and manage card issuance for employees
conducting regular audits of access permissions
coordinating with security teams to resolve access-related issues
and update various facility-related tracking systems
ensuring data accuracy and timeliness
generating reports and analyzing trends to identify areas for improvement
Manage and administer department SharePoint sites
including creating and organizing document libraries
ensuring proper permissions and access controls are maintained
Serve as the primary contact for facility-related inquiries
responding promptly and professionally to requests
coordinating with various teams to resolve issues efficiently and maintain high customer satisfaction
Support the coordination of account meetings to facilitate collaboration and communicate important updates across teams and stakeholders
Identify and implement process improvements to enhance efficiency in access management and information systems
developing standard operating procedures
Train team members on SharePoint usage
access management protocols
and best practices to ensure consistent operations across the organization
How You'll Work.
Team & Collaboration
coordinating with security teams; coordinating with various teams; Support the coordination of account meetings to facilitate collaboration and communicate important updates across teams and stakeholders; Train team members on SharePoint usage, access management protocols, and best practices to ensure consistent operations across the organization
Communication Scope
written communication; verbal communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **Account Coordinator – JLL** **What this job involves:** We're seeking a detail-oriented and customer-focused Account Coordinator to manage critical building access systems and information databases for our clients. In this role, you'll serve as the primary point of contact for facility-related inquiries while overseeing access control systems, maintaining comprehensive data trackers, and administering SharePoint sites. You'll play a vital role in ensuring seamless facility operations by providing exceptional service to internal teams and external stakeholders, troubleshooting access issues, and continuously improving our processes. This position offers an excellent opportunity to make a meaningful impact by combining technical expertise with strong customer service in a dynamic, fast-paced environment supporting JLL's commitment to delivering world-class facility management solutions. **What your day-to-day will look like:** Process building access requests and manage card issuance for employees, vendors, and guests while conducting regular audits of access permissions and coordinating with security teams to resolve access-related issues. Develop, maintain, and update various facility-related tracking systems, ensuring data accuracy and timeliness while generating reports and analyzing trends to identify areas for improvement. Manage and administer department SharePoint sites, including creating and organi
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