Berlin Packaging
packaging
AccountCoordinator
Neural analysis suggests this role is
optimal for Entry candidates.
“Account Coordinator at Berlin Packaging. Skills: account management, project management, customer service, communication, organization, problem solving. Perform a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts receivable analysis.. Work alongside other departments within Berlin to manage account onboarding and maintenance, product sourcing, pricing initiatives, purchase orders, contracts, transportation, receiving, inventory”
What You'll Achieve.
driving profitable results; deliver branch metrics
Industry & Context.
Ability to complete tasks and solve problems with limited guidance and direction; Excellent problem solving, decision making, and analytical skills
This position is not eligible for sponsorship, Berlin Packaging maintains a smoke-free workplace
What They're Looking For.
Must Have
2+ years in an account support role, with a customer centric mindset, Demonstrated project management skills, Ability to complete tasks and solve problems with limited guidance and direction, Demonstrates a work ethic and ability to learn, Excellent problem solving, decision making, and analytical skills, business acumen with willingness to learn Berlin Packaging’s business, products, customers, and suppliers, interpersonal and communication skills including written, verbal, and active listening, Highly organized and detail oriented, time management prioritize and follow up, Operates with a sense of urgency, Is flexible and open to change and new ways of working, High energy, positive attitude, and contributes to a positive team culture, Self-motivated; consistently strives to attain goals and seeks self-improvement, Technologically savvy
What You'll Do.
Perform a myriad of tasks related to account and project management
and accounts receivable analysis.
Work alongside other departments within Berlin to manage account onboarding and maintenance
local marketing endeavors
Provide exceptional customer service to all accounts.
Process customer orders.
Act as a liaison between the employees of Berlin Packaging and its customers.
and manage all internal activities from order placement through delivery
ensuring effective communication and customer thrill.
Serve as project manager for new customer onboarding
and coordinate with sales and supply chain to ensure products are delivered on time and within specification.
Process customer invoices and conduct soft collections
Maintain and update sales records and customer information within CRM.
Prepare and review reports as required.
Partner with sales to develop pricing and send customer quotes to ensure accurate pricing.
supply chain and/or global team to source products.
Communicate with suppliers to submit orders
Coordinate with internal stakeholders including sales
and corporate groups to service the customer and deliver branch metrics.
Conduct wellness calls to understand customer needs and develop actions plans where needed to improve service level.
Fulfill employee portion of the Berlin Values by demonstrating a work ethic
productivity and driving profitable results.
How You'll Work.
Team & Collaboration
Will work alongside other departments within Berlin; Coordinate with internal stakeholders including sales, supply chain, warehouse, and corporate groups
Communication Scope
interpersonal and communication skills including written, verbal, and active listening
Process & Methodology
Demonstrated project management skills, Serve as project manager for new customer onboarding
Full Job Description
Berlin Packaging is the premier supplier of rigid packaging. With over $3 billion in revenue, we grow 5x faster than the overall packaging industry. Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis. Combine that with our “Anything is Possible” mindset and our winning culture, our 2,000+ employees agree, we love it here. Our engagement scores are 2x the national average. And every single employee shares in Berlin’s profitable growth. Now you understand why since1898, our 100+ year-old company has grown 5x faster than our industry! Are you up for the opportunity of a lifetime? If so, we are seeking an Account Coordinator, who performs a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts receivable analysis, and many more activities. Will work alongside other departments within Berlin to manage account onboarding and maintenance, product sourcing, pricing initiatives, purchase orders, contracts, transportation, receiving, inventory, stocking agreements, local marketing endeavors, and profit analysis. Key Accountabilities: Provide exceptional customer service to all accounts. Process customer orders; act as a liaison between the employees of Berlin Packaging and its customers. Review, track, and manage all internal activities from order placement through delivery, ensuring effective communication and customer thrill. Serve as project manager for new customer launches; manage multiple SKUs, and coordinate with sales and supply chain to ensure products are delivered on time and within specification. Process customer invoices and conduct soft collections, as needed. Maintain and update sales records and customer information within CRM tool; prepare and review reports as required. Partner with sales to deve
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