AmeriLife
employee benefits
AccountCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Coordinator at AmeriLife. Skills: customer service, time management, communication. assisting with the successful implementation and ongoing coordination of the benefit plan offerings, communication and administration services. Enter and Manage all case related tasks and activities in the company’s CRM system”
What You'll Achieve.
ensure service expectations are being met; provide timely follow-up to support client relationships; ensure successful delivery of the enrollment system for the open enrollment; ensuring accurate plan data and resource updates; ensure successful implementation
Industry & Context.
What They're Looking For.
Must Have
Bachelor’s degree or minimum 3 years of experience in the employee benefit or life / health insurance industry preferred, Must obtain and preserve required licenses/certifications as required, Proficiency in Microsoft Outlook, Word, Excel and PowerPoint and applicable technology, interpersonal effective oral and written communications both internally and externally
Nice to Have
Experience in working with Benefit Enrollment / Benefit Administration Systems is a plus
What You'll Do.
assisting with the successful implementation and ongoing coordination of the benefit plan offerings
communication and administration services
Enter and Manage all case related tasks and activities in the company’s CRM system
Handles all service and eligibility related issues related to their assigned client account’s
Works with internal sales team to fulfill case specific proposals or RFP requests
assisting with the setup of client group case enrollments
Create and manage client employee benefit communication aspects
Coordinates the activities and tasks related to the annual open enrollment project plan
How You'll Work.
Team & Collaboration
Works directly with the Account Executive Team Leader; Works with internal sales team; working with internal service team members; working with the client group and internal teams; in conjunction with the Account Executive and corresponding client representative(s)
Communication Scope
verbal and written communicators; presentation; effective oral and written communications both internally and externally
Process & Methodology
project management skills, annual open enrollment project plan
Full Job Description
**Our Company** Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. **Job Summary** AmeriLife Benefits, a division of AmeriLife Group, LLC, is a national leader in the employee benefits market. We provide employee, executive, and retirement benefit solutions, and administrative services, through our affiliates, Benefits Direct, Blue Chip Benefits, Taylor & Sons Insurance Agency, and National Insurance Marketing Brokers (NIMBL). Our customized plan solutions, engaging employee communication and enrollment services, and leading-edge platform for group billing, eligibility management, and pre-tax account administration help increase competitiveness, reduce costs, and streamline the administration of benefits programs. **Job Description** The Account Coordinator is responsible for assisting with the successful implementation and ongoing coordination of the benefit plan offerings, communication and administration services that we deliver to our client group accounts. The Account Coordinator works directly with the Account Executive Team Leader to assist in the execution of various tasks and milestones associated with the annual open enrollments inside their assigned client groups. Account Coordinators should be committed to customer satisfaction. They engage with existing and prospective clients across multiple communication channels to understand their needs, ensure service expectations are being met, and provide timely follow-up to support strong client relationships They develop comprehensive product knowledge, understanding the application and use of internal benadmin enrollment technology, and deploy strong project management skills
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