Autodesk
Technology
AccountBasedRenewalsRep,DACH
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Based Renewals Rep, DACH at Autodesk. Skills: Customer retention, Seat expansion, Renewal workflows. Execute end-to-end renewal motions. Streamline renewal workflows”
What You'll Achieve.
Protect existing customer base; Expand existing customer base; Ensure customer satisfaction; Ensure customer retention; Achieve seat expansions; Identify churn risks; Identify renewal blockers; Identify upsell signals
Industry & Context.
What They're Looking For.
Must Have
Fluent German, Fluent English
Nice to Have
French language skills, Italian language skills
What You'll Do.
Execute end-to-end renewal motions
Streamline renewal workflows
Minimize manual effort
Ensure timely execution
Close renewals accurately
Close renewals efficiently
Drive seat expansions
Close seat expansions
Sell additional seats
Monitor auto-renewal status
Interact with procurement teams
Ensure smooth renewal execution
Provide feedback on products
Provide feedback on packaging
How You'll Work.
Team & Collaboration
Collaborate with Account Executives; Collaborate with Customer Success Managers; Support partners; Share churn risks; Share renewal blockers; Share upsell signals; Mentor junior team members
Communication Scope
Communication strategies
Full Job Description
**Job Requisition ID #** 26WD96766 The Renewals Representative, Regional Accounts, DACH, is responsible for executing end-to-end renewal motions to protect and expand the existing customer base in the DACH region. They streamline workflows, minimize manual touches, and engage in customer procurement interactions. As they progress through levels, they evolve from performing routine tasks under supervision to leading strategic initiatives and influencing organizational practices. Their work ensures customer satisfaction, retention, and growth through seat expansions and proactive engagement. _Key Responsibilities_ * Execute End-to-End Renewal Motions: Own and streamline renewal workflows, minimizing manual effort and ensuring timely execution * Close Renewals: Protect the existing customer base by closing renewals accurately and efficiently * Drive and Close Seat Expansions: Sell additional seats to existing buyers at time of renewals, leveraging playbooks and cross-functional strategies * Monitor Auto-Renewal Status: Track and intervene when auto-renewals are disabled to prevent churn * Customer Procurement Interaction: Collaborate with procurement teams to ensure smooth renewal execution * Provide Feedback: Share insights into products and packaging based on customer interactions _Skills_ * Time Management: Efficiently manage high-volume renewal cycles and optimize workflows * Customer First: Prioritize customer satisfaction and retention through proactive engagement and policy development * Communication: Apply and lead communication strategies to secure renewals and influence stakeholders * Negotiation: Engage in and lead negotiation tasks, applying creative and strategic techniques * Technical Proficiency: Use CRM and renewal tracking systems to automate workflows, analyze data, and flag exceptions * Languages: Fluent German and English required, French & Italian would be a plus _Performance Metrics_ * Renewal rate and retention metrics * Volume and value of seat
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