Delivery Hero
E-Commerce
AccountAdvisor-Content-QualityCheck
Neural analysis suggests this role is
optimal for entry candidates.
“Account Advisor - Content - Quality Check at Delivery Hero. Skills: Quality control, Compliance verification, Content management. Validate legal documents. Validate registrations”
Industry & Context.
What They're Looking For.
Must Have
Graduate of Business or any related field, 1–2 years in quality control, 1–2 years in compliance verification, 1–2 years in content management, English and Arabic (B2-C1), Proficiency in Google Workspace, Experience with CRM or CMS tools
Nice to Have
Exposure to e-commerce environments, Exposure to food-tech environments, Exposure to outsourced team environments
What You'll Do.
Validate legal documents
Validate registrations
Validate regulatory requirements
Approve restaurant menu content
Review legal documents
Verify legal documents
Verify commercial documents
Confirm authenticity of documents
Confirm completeness of documents
Confirm compliance with local requirements
Approve accounts for content creation
Approve accounts for live activation
Cross-reference submitted documents
Catch mismatches in documents
Stay current on local licensing
Stay current on legal requirements
Review restaurant menu content
Approve menus meeting standards
Reject menus with feedback
Evaluate menu pricing accuracy
Evaluate menu image quality
Evaluate menu item descriptions
Evaluate menu dietary tags
Evaluate menu allergen tags
Evaluate menu categorisation logic
Evaluate menu presentation consistency
Act as internal quality checkpoint
Identify recurring error patterns
Escalate error patterns to leads
Ensure content adheres to style guide
Ensure content adheres to imagery standards
Ensure content adheres to regional guidelines
Communicate rejection reasons
Enable fast correction cycles
Ensure partner metadata is captured
Ensure partner metadata is verified
Act as subject matter expert
Support account management teams
Maintain organised records
Support internal audits
Participate in calibration sessions
How You'll Work.
Team & Collaboration
Outsourced teams; Onboarding teams; Sales teams; Account management teams
Communication Scope
Written communication
Full Job Description
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Role Summary As an Account Advisor – Content Quality, you own two of the most critical checkpoints in the partner onboarding journey. First, you ensure that every partner account is fully compliant before content work begins by validating legal documents, registrations, and regulatory requirements, with zero tolerance for gaps. Then, you act as the final approver of restaurant menu content submitted by outsourced teams, making sure everything a customer sees on the platform is accurate, on-brand, and ready to drive orders. You are both the compliance gate and the quality seal. What’s On Your Plate? * Legal Document Validation: Review and verify all partner-submitted legal and commercial documents, including commercial registrations, tax certificates, and trade licences, to confirm authenticity, completeness, and compliance with local regulatory requirements. * Compliance Gating: The mandatory compliance checkpoint in the onboarding funnel. No account advances to content creation or live activation without your sign-off on documentation. * Document Accuracy Verification: Cross-reference submitted documents against partner account details (name, address, VAT number, etc.) to catch mismatches before they escalate into operational or legal issues. * Regulatory Awareness: Stay current on local licensing and legal requirements across Talabat’s markets to ensure validation criteria remain accurate and relevant. * Final Menu Review & Approval: Perform a thorough final-stage review of restaurant menu content submitted by outsourced teams. Approve accounts that meet quality standards or reject them with clear, action
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