Envita Solutions
waste management
AccountAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Account Administrator at Envita Solutions. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, billing, invoicing, customer account management, margin and performance reviews, automation, emerging technologies, billing accuracy, customer experience, streamline processes, data insights, operational excellence, business value, data integrity, financial controls, financial standards, best practices”
What You'll Achieve.
ensure accuracy, efficiency, and scalability in customer account management; enhance billing accuracy, reduce manual effort, and improve the customer experience; drive operational excellence and business value; ensure timely and complete receipt of invoices, rebates, and supporting documentation; ensure quality & timely customer delivery.; deliver high customer satisfaction
Industry & Context.
Analytical and problem-solving mindset with the ability to recommend practical solutions; Analyze billing data to identify trends, discrepancies, or process improvement opportunities
Hybrid position requiring 2 days per week in additional days may be required as dictated by business, training, and developmental needs arise., Primary work is completed on a computer. Ability to view data on a computer monitor and use fine motor skills to process data., Ability to sit/stand for an extended amount of time.
What They're Looking For.
Must Have
1+ years of experience in Customer Service, Accounts Payable, Billing, Accounting, or a related administrative or financial role
Nice to Have
Coursework or certifications related to accounting, finance, business operations, data analysis, or technology tools, experience working within ERPs, billing, or financial systems and exposure to process automation or system enhancements
What You'll Do.
and related administrative tasks for assigned customer accounts
with a high degree of accuracy and timeliness
and modify customer billing items and account data within internal systems
Utilize digital tools
and AI-enabled features (where available) to improve efficiency
and optimize billing workflows
and correct data for new and existing customer items
ensuring data integrity across systems
Coordinate with suppliers & internal support networks to ensure timely and complete receipt of invoices
and supporting documentation
Prepare customer invoices
and adjust in partnership with Operations teams ensure quality & timely customer delivery.
Collaborate with Operations to support invoice reviews
and customer reporting
Analyze billing data to identify trends
or process improvement opportunities
Partner with cross functional teams to develop account knowledge and leverage into prioritizing accurate upstream workflow requirements
Partner with Accounting & Finance to ensure adherence to financial controls
Participate actively in weekly and monthly team meetings
contributing ideas related to efficiency
and continuous improvement
Demonstrate openness to learning and adopting new technologies
and AI capabilities that support role effectiveness and business outcomes
How You'll Work.
Team & Collaboration
collaborates closely with Billing Specialists, Operations, Program and Project Managers, and the Accounting & Finance team; Partner with cross functional teams to develop account knowledge and leverage into prioritizing accurate upstream workflow requirements; Partner with Accounting & Finance to ensure adherence to financial controls, standards, and best practices; Participate actively in weekly and monthly team meetings, contributing ideas related to efficiency, automation, and continuous improvement; Relationship-building skills with the ability to collaborate across teams
Communication Scope
verbal and written communication skills with internal and external stakeholders
Process & Methodology
Ability to manage multiple tasks, workflows, or projects simultaneously
Full Job Description
Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation. At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always. The Account Administrator I role delivers high-quality administrative and analytical support to ensure accuracy, efficiency, and scalability in customer account management. This position collaborates closely with Billing Specialists, Operations, Program and Project Managers, and the Accounting & Finance team to process supplier invoices, generate accurate customer billing, and support margin and performance reviews. This role embraces continuous improvement, automation, and emerging technologies, to enhance billing accuracy, reduce manual effort, and improve the customer experience. The Account Administrator I actively seeks opportunities to streamline processes, leverage data insights, and adopt new tools
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