SMU
Education
AccessServicesManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Access Services Manager at SMU. Skills: Access services, Staff supervision, Library operations. Hire staff. Train staff”
Industry & Context.
Problem-solving; Identify problems; Analyze problems; Devise solutions
On-campus position, In-person position, Sit for long periods
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 3+ years academic library experience, Excellence in public service, User-centered library operations, Organizational skills, Communication skills, Problem-solving skills, Lead and develop staff, Manage multiple priorities
Nice to Have
Master's degree from ALA-accredited program, Experience with integrated library systems, Familiarity with access services, Experience in service assessment
What You'll Do.
Provide performance feedback
Oversee public services
Ensure service delivery
Resolve patron issues
Manage desk statistics
Manage course reserves
Manage resource sharing
Manage supply ordering
Ensure policy compliance
Participate on Access Services Team
Participate on committees
Collaborate with colleagues
Improve communication
Improve service quality
Coordinate with staff
Support user experiences
Improve access to materials
How You'll Work.
Team & Collaboration
Access Services Team; SMU Libraries committees; Colleagues across SMU Libraries; Bridwell's reference staff; Bridwell's research staff; Bridwell's writing staff; Bridwell's technical staff; SMU Libraries staff
Communication Scope
Verbal communication; Written communication
Full Job Description
Salary Range: $62,000-$80,000, c ommensurate with experience and qualifications. About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences , Cox School of Business , Lyle School of Engineering , Meadows School of the Arts , Simmons School of Education and Human Development , Dedman School of Law , Perkins School of Theology and Moody School of Graduate and Advanced Studies . SMU is data driven, and its powerful supercomputing ecosystem – paired with entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions – offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Department: SMU is a nationally ranked private research university located in Dallas, Texas, with eight degree-granting schools and a dynamic campus culture. SMU Libraries includes six libraries on the main campus and one in Taos, NM, with the Rees-Jones Library of the American West opening in 2027. Collaboration, innovation, and professional growth are central to SMU Libraries’ mission, providing an engaging and supportive environment for library professionals. Bridwell Library supports Perkins School of Theology and the stu
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