Amazon.com Services LLC
Leadership Development Training, Training, operations
AcademyTrainingSpecialistII
“Academy Training Specialist II at Amazon.com Services LLC. Skills: Training program ownership, Instructor-led training, Curriculum management, Metrics measurement. Own and manage training programs. Deliver instructor-led training”
What You'll Achieve.
Drive business outcomes; Demonstrate business impact
Industry & Context.
Data-driven decisions
25% travel
What They're Looking For.
Must Have
Bachelor's degree or equivalent, Demonstrated execution of learning plans, Excellent organizational skills, Excellent project management skills, Exceptional communication skills, Poised, confident, and engaging presenter/instructor, Demonstrated ability to work independently, Proficiency in MS Office Word, Proficiency in MS Office Excel, Proficiency in MS Office PowerPoint, Proficiency in MS Office Outlook, Proficiency in learning management systems
Nice to Have
Knowledge of operational environments, Knowledge of regulatory compliance requirements, Hands-on experience in ATS operations roles, Foundation in adult learning theory, Foundation in instructional design models, Foundation in human performance improvement methodologies, Experience with performance metrics, Experience with data analysis, Experience with process improvement initiatives, Experience in an operations learning environment, Experience managing competing priorities, Excellent customer service skills, Excellent interpersonal skills, Experience with learning technologies, Experience with learning platforms, Certification in instructional design, Certification in training delivery, Demonstrated ability to influence without authority
What You'll Do.
Own and manage training programs
Deliver instructor-led training
Create engaging learner experiences
Facilitate blended learning experiences
Design training content
Develop training content
Improve training content
Identify content gaps
Identify process gaps
Identify efficiency gaps
Align curriculum with business objectives
Align curriculum with regulatory requirements
Align curriculum with compliance standards
Measure trainee performance
Assess trainee performance
Document trainee performance
Track training metrics
Execute learning plans
Provide performance reports
Analyze training effectiveness data
Implement improvements
Escalate performance management needs
Build partnerships with stakeholders
Remove barriers for learners
Align training solutions with business priorities
Resolve urgent matters
Influence training populations
Coordinate tasks with peers
Perform quality audits
Identify program scalability improvements
Identify program efficiency improvements
Share expertise with team members
Share best practices with team members
How You'll Work.
Team & Collaboration
Across multiple client teams; Partner with Operations; Partner with PXT; Partner with Leadership; Partner with business partners; Cross-functionally; Collaborate with peers
Communication Scope
Presenting; Instruction
Process & Methodology
Project management
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