Academy&CertificationProgramsManager

FlowX.AI is an AI-native multi-agent platform that helps banks and insurers build and deploy mission-critical AI agents - fast, secure, and at scale. We just launched FlowX.AI 5.0 with 140+ production-ready agents for banking and insurance. Gartner put us in their 2025 Digital Banking Market Guide. Clients include OTP, Unicredit, State Street (world's largest custodian bank), and Legal & General, but also many small banks and mid-market logistics companies. **Mission** We're looking for an Academy & Certification Programs Manager to own and evolve our external learning and certification programs end-to-end - from content production and course lifecycle to cohort delivery, certification framework, and the tooling stack that powers it all. This is a hands-on program ownership role for someone who thrives inside a well-built system, makes it meaningfully their own, and drives it forward - without needing to redesign the frame first. **What you will do on a daily basis** * Own the full Academy lifecycle - content production, release-notes alignment, cohort delivery, and course maintenance - ensuring programs stay current, high-quality, and tightly tied to product evolution. * Manage the Certification program end-to-end: cohort scheduling, evaluator calibration, pass rates, appeals, re-sit policy, and ongoing maintenance of the competency framework. * Operate, adapt, and extend the available tooling stack (LMS, video/audio editing, Python tools, agent system, MDX pipeline, cert evaluator) - and build on top of it as needs evolve. * Coordinate with SMEs, R&D, and product teams to keep content pipelines moving - managing dependencies, release calendars, and competing priorities without dropping the ball. * Flag blockers, ambiguities, and evolving requirements in real time - and bring your own agenda to 1:1s rather than waiting to be asked. **Very likely you can be successful if you have** * 3-6 years in learning, enablement, or education production roles - you don't start