SAP University Competence Center (UCC)
AcademicProgram&MarketingCoordinator
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“Academic Program & Marketing Coordinator at SAP University Competence Center (UCC). Skills: Academic program administration, Marketing, Event coordination, Digital engagement. Support program development, administration, promotion, improvement. Manage daily operations”
What You'll Achieve.
Ensure effective communication; Maintain brand consistency; Focus on customer retention
Industry & Context.
Resolves issues exercising discretion; Provides recommendations for improvement; Coordinate proactive communication or support strategies
Criminal background check, Answer questions regarding past findings of sexual violence and sexual harassment, Verify identity and eligibility to work in the United States
What They're Looking For.
Must Have
Bachelor's degree, At least one year of experience working in a professional administrative support role, Event planning and/or marketing experience
Nice to Have
Experience with billing, Experience providing customer service, including responding to both routine and complex inquiries, Excellent communication skills, as evidenced by application materials and interviews
What You'll Do.
Support program development
Manage daily operations
Coordinate events and workshops
Drive marketing presence
Ensure effective communication
Maintain brand consistency
Prepare and transmit invoices
Process payments and perform dunning
Manage customer contracting processes
Respond to administrative requests
Assist in planning faculty workshops
Organize SAP UCC events
Secure resources for events
Coordinate program components
Assess program effectiveness
Provide recommendations for improvement
Develop tracking system for contracts
Manage speakers and logistics
Work with legal and purchasing
Lead social media strategy
Develop marketing campaigns
Serve as liaison for marketing coordination
Maintain brand consistency
Design marketing collateral
Manage website updates
Capture and curate media
Support UCC presence at events
Track marketing metrics
Purchase branded merchandise
Identify customers at risk of disengagement
How You'll Work.
Team & Collaboration
Liaison for marketing coordination with ASUG, SAPNAAC, and SAP; Work with legal and purchasing; Coordinate proactive communication or support strategies
Communication Scope
Excellent communication skills
Process & Methodology
Develop and implement marketing campaigns, Coordinate program components, Manage speakers and logistics
Full Job Description
## **_Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process._** ## **Position Title:** Academic Program & Marketing Coordinator ## **Job Category:** Academic Staff ## **Employment Type:** Regular ## **Job Profile:** Academic Program Specialist ## **Job Duties:** The Academic Program & Marketing Coordinator supports the development, administration, promotion, and continuous improvement of SAP University Competence Center (UCC) program. This position combines academic program administration with marketing, branding, and digital engagement responsibilities. The role manages daily operations, coordinates events and workshops, and drives the UCC’s marketing presence across LinkedIn, partner organizations (ASUG, SAPNAAC, SAP), and the UCC website. The coordinator ensures effective communication, brand consistency, and strong engagement with faculty, students, customers, and SAP ecosystem partners. ## **Key Job Responsibilities:** * Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews * Coordinates program components and evaluates program effectiveness and provides recommendations for improvement * May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals. * Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events **Duties & Responsibilities – Program Administration & Operations** * Prepare and transmit invoices to customers. * Process payments and perform dunning for late payments. * Manage customer contracting processes. * Respond to administrative requests from the director and UCC staff. * Assist in planning and executing faculty workshops and conferences. * Organize SAP UCC events, including cat
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