American University
education
AcademicAdvisor
Neural analysis suggests this role is
optimal for Entry candidates.
“Academic Advisor at American University. Skills: Academic Advising, Student Support, Academic Records Review. Provide professional academic support services to undergraduate students. Advise and counsel new and continuing students on academic, social, and personal development”
Industry & Context.
Making Accurate Judgments and Decisions; Acquiring and Analyzing Information
Occasional weekend or evening work may be required, Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university, Hiring offers for this position are contingent on successful completion of a background check
What They're Looking For.
Must Have
Bachelor’s degree required, 1 - 3 years of professional experience, preferably in higher education and student support, Excellent attention to detail with ability to prioritize and multi-task in a dynamic and high-pressure environment, Demonstrated ability to work as part of team and develop productive working relationships with multiple constituencies (faculty, students, staff, alumni, parents), Outstanding oral, written, public speaking, and interpersonal skills, Understanding of the organizational and governance structure of a major university, Ability to provide high level customer service, tact, and diplomacy when interacting with students, faculty, staff, and peers, Ability to work independently with minimal supervision is required
Nice to Have
Master’s degree in student development/affairs, higher education or counseling with exposure to academic advising or other transferable skills, 2 - 4 years of professional experience advising undergraduate students, Experience managing academic enterprise software applications such as Colleague, CRM Advise, YouCanBook. Me, SharePoint, Qualtrics preferred
What You'll Do.
Provide professional academic support services to undergraduate students
Advise and counsel new and continuing students on academic
and personal development
Assist in planning and actively participate in on and off campus activities related to recruitment
and retention of new and continuing undergraduate students
Monitor the academic progress of each assigned student and conduct records review
Advise and counsel undergraduate students in meeting degree requirements and understanding academic regulations and policy
Support and instruct students to develop academic decision making skills
Address issues that affect academic progress and make appropriate referrals to other University student services
Communicate with faculty regarding students in academic difficulty
Assist students with selection and registration of courses
Liaise with other university departments that support unique populations of students
Monitor and evaluate each student’s academic progress throughout the academic year
Assist students with the resolution and understanding of degree audit
and other related issues
Conduct degree clearance for graduating students
Maintain accurate record of advising meeting for student files
Make recommendations to the Associate Dean regarding exceptions to academic regulations
Participate in on-campus
and virtual recruitment and conversion events
Create and deliver content as needed for new students
Assist new first year and transfer students with course selection and registration support
Represent unit on university committees
serve as a resource for faculty and other members of the university community
Identify and develop programs or initiatives that enhance the professional
and personal development of undergraduate students
How You'll Work.
Team & Collaboration
Demonstrated ability to work as part of team and develop productive working relationships with multiple constituencies (faculty, students, staff, alumni, parents); Serve as a resource for faculty and other members of the university community
Communication Scope
Outstanding oral, written, public speaking, and interpersonal skills
Full Job Description
American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about [American University](https://secure-web.cisco.com/1I8ZTUCFqyEdu6Pn42PBn6ymmRKaWfF6nvsJNN_4oQA3VKuBQtOQ7MZc6Uf8cZavqyZ9olQYtk3k_o1EmxSdpCzwlNvqeqMzNH_0z26xr4tzGZSzwVMKVRWj2zI2JxJemE27QpSVdK-xWKOL6JHPwl0LwY6KAoBfbrdOu-HLtjJB59pfZu-D9DjHWmUni5Lu22hyIMIawx02_mXKtMJLOTjFEyvIMq1CBFrQH58JDPBfgJkg2FiZxjPkwblO3TagEw5M4hSTdhMBFAhe56WgUDcCQeLI68ZI1sNSRy_5LC641tkeDUwVqytHW80Pn4yGLlVrmdiHmQiUXnrRioBnYEbQbtmSF6lSKD-1o1YKl3gEPkUhkCE9yw0txFKfc5LOY7xCkI_3gGFiSSiLfGiUq6LZdu8QaW4Z9zpye9FHEMtloj00dJXQEWM4IvDfAOVtnDYSfBz3COPUWAqFMmfVeOewqpZJ3qm6aDm9S-qlLbaJiCIsjF86-juiBXLodvI4_puA4gPnWh-1SyK-FL0u4Lw/https%3A%2F%2Fwww.american.edu%2F) **Department:** School of International Service **Time Type:** Full time **Job Type:** Regular **FLSA Status:** Exempt **Work Modality:** Hybrid 01 (On Campus 3-4 Days/Week) **Union:** SEIU Local 500 - Provost & Enrollment Division This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division. **Job Description:** **Summary:** This position provides professional academic support services to undergraduate students (including new, continuing, non-degree, transfer, and students pursuing minors from other academic units). Advises and counsels new and continuing students on academic, social, and personal development including academic, professional and career goals, with referral to campus partners as appropriate. This position assists in planning and actively participates in on and off campus activities
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