Abbott

Healthcare

AbbottAmbassador-CoreLab

₹12–20L ~AI est. Spain FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Abbott Ambassador - Core Lab at Abbott. Skills: Account management, Sales growth, Client loyalty. Drive client loyalty. Grow existing business”

What You'll Achieve.

Improve profitability of existing accounts

Industry & Context.

Healthcare
Problems you'll solve

Troubleshooting

Eligibility Requirements

20% travel

What They're Looking For.

Must Have

Bachelor's degree or equivalent experience, Minimum 4-5 years of experience in Diagnostic Industry, Experience managing and expanding existing accounts, Experience managing and improving customer relationships, Experience improving profitability of accounts, Fluent in local language and English

Nice to Have

Bachelor's/Engineering degree in bio-medical/electrical/mechanical/medical technologyiology/pharmacy or commercial

What You'll Do.

Grow existing business

Improve profitability

Develop a Strategic Growth Plan

Leverage the plan daily

Maintain accurate client data

Execute Account Plan tactics

Upgrade service contracts

Renew service contracts

Work with client on business process

Amplify health system

Conduct Client Business Reviews

Ensure clients and Abbott honor commitments

Execute on identified client needs

Act as Abbott point of contact

Handle client support requests

Support renewal of existing business

Block competition from entering account

Ensure entire Abbott solution is utilized

Assess instrument utilization

Assess instrument inefficiencies

Maximize testing capabilities

Analyze ordering patterns

Help client achieve strategic priorities

Deliver insights for operational improvement

Drive Alinity solutions

Drive Hematology solutions

Drive Digital Health Solutions

Manage post-sales client support

Operate Alinity Instruments

Perform assay integration

Perform assay calibration

Perform assay precision

Perform assay linearity

Perform method comparisons

Articulate assay performance

Perform initial assay troubleshooting

Exhibit value proposition

Articulate value proposition

Consult with client to improve operations

Consult with client to improve KPIs

Deliver insights to Enterprise team

Develop relationships with internal stakeholders

Maintain a high NPS score

Address NPS hot sheets

Leverage marketing collateral

Demonstrate Core Diagnostics value

Lead integration activities

Participate in implementation activities

Oversee progress of implementation team

How You'll Work.

Team & Collaboration

Enterprise team; Internal stakeholders; Cross-functional implementation team

Communication Scope

Client presentations; Workshops

Full Job Description

## **JOB DESCRIPTION:** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To * Career development with an international company where you can grow the career you dream of. * A company named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Position: **Abbott Ambassador - Madrid + (Ávila o Segovia) ** **1.Primary Objective of Position** • The Abbott Ambassador is responsible for driving client loyalty, growing existing business while improving profitability **2.Major Accountabilities** **a) ACCOUNT MANAGEMENT** • Develop a Strategic Growth Plan at the territory level and leverage the plan on a daily basis • Maintain accurate and up-to-date client data in MyDASH • Execute Account Plan tactics to grow existing business by closing menu gaps (adding on assays), selling DHS solutions and upgrading and renewing service contracts • Weekly work with client on business process, amplification of their health system via CRDx globalized and established frameworks • Conduct Client Business Reviews every 90 days (Operational reviews) to ensure our clients and Abbott are honoring their commitments and execute on identified client needs • Act as Abbott point of contact for clients to handle any issues or support requests (ordering and shipping inquiries & product issues) • Support renewal of existing business, with the Enterprise team, early in the process blocking competition from entering the account • Work with client to ensure entire Abbott solution is being utilized as exp

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