Abbott
Healthcare
AbbottAmbassador-CoreLab
Neural analysis suggests this role is
optimal for Mid candidates.
“Abbott Ambassador - Core Lab at Abbott. Skills: Account management, Sales growth, Client loyalty. Drive client loyalty. Grow existing business”
What You'll Achieve.
Improve profitability of existing accounts
Industry & Context.
Troubleshooting
20% travel
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, Minimum 4-5 years of experience in Diagnostic Industry, Experience managing and expanding existing accounts, Experience managing and improving customer relationships, Experience improving profitability of accounts, Fluent in local language and English
Nice to Have
Bachelor's/Engineering degree in bio-medical/electrical/mechanical/medical technologyiology/pharmacy or commercial
What You'll Do.
Grow existing business
Improve profitability
Develop a Strategic Growth Plan
Leverage the plan daily
Maintain accurate client data
Execute Account Plan tactics
Upgrade service contracts
Renew service contracts
Work with client on business process
Amplify health system
Conduct Client Business Reviews
Ensure clients and Abbott honor commitments
Execute on identified client needs
Act as Abbott point of contact
Handle client support requests
Support renewal of existing business
Block competition from entering account
Ensure entire Abbott solution is utilized
Assess instrument utilization
Assess instrument inefficiencies
Maximize testing capabilities
Analyze ordering patterns
Help client achieve strategic priorities
Deliver insights for operational improvement
Drive Alinity solutions
Drive Hematology solutions
Drive Digital Health Solutions
Manage post-sales client support
Operate Alinity Instruments
Perform assay integration
Perform assay calibration
Perform assay precision
Perform assay linearity
Perform method comparisons
Articulate assay performance
Perform initial assay troubleshooting
Exhibit value proposition
Articulate value proposition
Consult with client to improve operations
Consult with client to improve KPIs
Deliver insights to Enterprise team
Develop relationships with internal stakeholders
Maintain a high NPS score
Address NPS hot sheets
Leverage marketing collateral
Demonstrate Core Diagnostics value
Lead integration activities
Participate in implementation activities
Oversee progress of implementation team
How You'll Work.
Team & Collaboration
Enterprise team; Internal stakeholders; Cross-functional implementation team
Communication Scope
Client presentations; Workshops
Full Job Description
## **JOB DESCRIPTION:** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will Have Access To * Career development with an international company where you can grow the career you dream of. * A company named one of the most admired companies in the world by Fortune. * A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. Position: **Abbott Ambassador - Madrid + (Ávila o Segovia) ** **1.Primary Objective of Position** • The Abbott Ambassador is responsible for driving client loyalty, growing existing business while improving profitability **2.Major Accountabilities** **a) ACCOUNT MANAGEMENT** • Develop a Strategic Growth Plan at the territory level and leverage the plan on a daily basis • Maintain accurate and up-to-date client data in MyDASH • Execute Account Plan tactics to grow existing business by closing menu gaps (adding on assays), selling DHS solutions and upgrading and renewing service contracts • Weekly work with client on business process, amplification of their health system via CRDx globalized and established frameworks • Conduct Client Business Reviews every 90 days (Operational reviews) to ensure our clients and Abbott are honoring their commitments and execute on identified client needs • Act as Abbott point of contact for clients to handle any issues or support requests (ordering and shipping inquiries & product issues) • Support renewal of existing business, with the Enterprise team, early in the process blocking competition from entering the account • Work with client to ensure entire Abbott solution is being utilized as exp
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