Jll
데이터센터운영엔지니어(3조2교대근무)
Neural analysis suggests this role is
optimal for Mid candidates.
“데이터센터 운영 엔지니어 (3조2교대 근무) at Jll. Skills: Data Centre Operations, Hardware Management, Cabling, Remote Support. Manage customer data center operations. Respond to customer inquiries”
Industry & Context.
in-depth troubleshooting; backend analysis; problem analysis
3조 2교대 근무
What They're Looking For.
Must Have
데이터센터 기술자 L2 경력 1~3년 이상, IT 인프라 운영 경험 (ISO9001, ISO27001 표준 준수), 전원 유지보수 계획 및 실행 경험, PC/서버/네트워킹 하드웨어 관리 경험, 데이터센터 전원 체계 관련 경험
Nice to Have
CommScope, Corning 제품 관련 경험, 영어 가능자 우대
What You'll Do.
Manage customer data center operations
Respond to customer inquiries
Perform in-depth fault analysis
Manage hardware inventory
Perform hardware installation
Perform hardware decommission
Perform cable installation
Perform cable removal
Provide remote hands support
Manage incoming/outgoing shipments
Manage service tickets
Maintain physical access control
Manage power maintenance events
Manage spare parts inventory
Manage consumable levels
Perform physical audits
Handle tape backup media
How You'll Work.
Team & Collaboration
Collaborate with customers and vendors; Coordinate projects; Allocate job tasks to staff; Maintain business relationships; Develop relationships with other technology organizations
Communication Scope
verbal and written communication skills
Process & Methodology
Coordinate projects, Data Centre Solution tools, space planning, power requirements, cabling requirements
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # **_데이터 센터 담당 - 운영 엔지니어 (Operations Engineer) 대리과장급_** # *** 채용형태: 정규직** *** 근무형태: 3조 2교대** * **근무지: 서울 가산 또는 인천 송도 중 선택 가능** _***담당업무**_ **고객사의 데이터센터 운영 전반을 담당** * 고객 문의 대응 및 심층 장애 분석/해결 * DCIM 시스템을 통한 하드웨어 인벤토리 및 케이블 포트 관리 * 하드웨어 설치/해체(랙/스택) 및 케이블 작업(라우팅, 종단, 구조화 배선) * 원격 지원(전원 사이클, 부품 교체, 하드웨어 업그레이드, 케이블 테스트 등) * 입출고 화물 관리 및 검수 * 서비스 티켓 관리(생성/업데이트/종료) * 물리적 접근 통제 및 보안 유지 * 전원 유지보수 이벤트 관리 * 예비 부품 및 소모품 재고 관리 * 고객/벤더 협업 및 프로젝트 조율 * 팀원 업무 배분 및 에스컬레이션 담당 ** _*자격요건_** * 데이터센터 기술자 L2 경력 1~3년 이상 * IT 인프라 운영 경험 (ISO9001, ISO27001 표준 준수) * 전원 유지보수 계획 및 실행 경험 * CommScope, Corning 제품 관련 경험 * PC/서버/네트워킹 하드웨어 관리 경험 * 데이터센터 전원 체계 관련 경험 * 영어 가능자 우대 **Position Overview and Objectives:** * Take queries from Client to facilitate in-depth troubleshooting and backend analysis. * Provide swift break-fix support and resolution. * Communicate with the user for an in-depth analysis of the problem before providing a solution. * Quickly determine if issues require communication for SME support. * Provide extensive troubleshooting support, as needed. * Manage hardware inventory and cable ports availability in DCIM system. * Perform hardware installations (rack/stack) and cable installations (routing, terminating, structured cabling), including troubleshooting and testing. Perform hardware decommission and cable removal. * Perform remote hands support (e.g., power cycles, physical environment, and cabling inspections, swap out failed
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