CDC Data Centres
24/7ServiceTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“24/7 Service Technician at CDC Data Centres. Skills: Maintenance, Repair, Incident response, Critical infrastructure. Respond to alerts and alarms. Assign severity and prioritize rectification”
Industry & Context.
Conduct initial fault finding, determine causes, and implement remedies; Skills in fault-finding
24/7 Shift - 2 days, 2 nights- 4 days off, Works on a rotational 12hr shift roster (2 days, 2 nights – 4 off), Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance
What They're Looking For.
Must Have
Trade qualification- HVAC or Electrical or Mechanical, Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance
Nice to Have
Trade or tertiary qualification in Electrical, Refrigeration, or Mechanical., Experience in critical infrastructure environments with strict compliance and safety procedures., Familiarity with Building Management Systems (BMS) or Energy Management Systems (EMS)., Exposure to data centre equipment such as CRAC units, UPS, generators, and fire systems., Skills in fault-finding, electronic monitoring systems, and contributing to process improvements., Ability to write clear documentation and post-incident reports.
What You'll Do.
Respond to alerts and alarms
Assign severity and prioritize rectification
Determine escalation to third party contractors
Perform proactive inspections of critical infrastructure
Identify risks to infrastructure and buildings
Monitor critical infrastructure 24/7
Make quick decisions on prioritizations and escalations
Assist with monitoring contractors conducting critical work
Ensure strict adherence to pre-defined MOPs
Respond promptly to service requests and emergency faults
Conduct initial fault finding
Determine causes and implement remedies
Communicate repair timelines with internal teams
Perform critical switching to prevent disruptions
Ensure timely completion of planned maintenance
Perform daily site reviews
Adhere to safety policies
How You'll Work.
Team & Collaboration
Support a broad team of staff; Communicate repair timelines with internal teams for coordinated client communications; Assist with the monitoring of all contractors conducting critical work
Communication Scope
Communicate repair timelines with internal teams for coordinated client communications; Ability to write clear documentation and post-incident reports
Full Job Description
* **Trade qualification- HVAC or Electrical or Mechanical** * **Tailored CDC Academy and hands-on training provided** * **24/7 Shift - 2 days, 2 nights- 4 days off** **About Us:** CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities across ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks. At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team. Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow. **About the Role: ** In this role, you support a broad team of staff responsible for the maintenance, repair and incident response of critical services and systems covering Electrical, Mechanical and Fire. The Service Technician – Shift Team role will be the first to respond to alerts and alarms, assign the severity, prioritise the rectification and determine whether escalation is required to third party contractors. Shift team members will proactively perform inspections to ensure all critical infrastructure is operating as designed and identify any possible risk to the infrastructure and buildings. The position will monitor the critical infrastructure 24 hours a day, 7 days a week and be able to make quick decisions on prioritisations and escalations based on their experience. The shift team assists with the monitoring of all contractors conducting critical work and
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