Arch Global Services

Insurance

20267955BusinessOperationsAssociate

$480–720k ~AI est. Makati City, National Capital Region, Philippines FULL TIME
The Brief

“2026-7955 Business Operations Associate at Arch Global Services. Skills: Operations analysis, Process improvement. Interpret data. Analyze results”

What You'll Achieve.

Meet service level requirements

Industry & Context.

Insurance
Problems you'll solve

Analytical ability; Problem-solving ability; Troubleshooting

What They're Looking For.

Must Have

Proficient in Excel and Word, Excellent communication and interpersonal skills, Flexible with changing requirements, Ability to learn new processes quickly, Interpersonal skills, Ability to establish and maintain excellent working relationships, Verbal/written communication with fluency in English, Analytical and problem-solving ability, Detail and quality minded, Collaborative and team-oriented, Ability to execute within an international team

Nice to Have

Data processing and analysis experience, Previous experience in insurance industry, Tech skills

What You'll Do.

Process transactions in various systems

Perform Submission Clearance activities

Perform Policy & Endorsement rating and Issuance

Perform Compliance activities

Perform Auto operations

Perform other operations as needed

Prepare documents and reports accurately

Issue documents and reports accurately

Interact with team and customers

Communicate issues or queries on a timely basis

Assist with troubleshooting processes

Assist with improving processes

How You'll Work.

Team & Collaboration

Interact with team; Execute within international team

Communication Scope

Verbal communication; Written communication

Process & Methodology

Project management

Free ATS check

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