2026-0081JChatEngineeringSupport(NS)

**Deadline Date:** Wednesday 10 June 2026 **Requirement:** JChat Engineering Support **Location:** Offsite with remote access to NCIA software factory and collaborating with NCIA team members with occasional travel to locations throughout NATO **Note:** Please refer to your Subcontract Agreement, article 6.4.1.a, which states “Off-Site Discount: 5% (this discount is applicable to all requirements, and applies when the assigned personnel are permitted to work Off-Site, such as at- home)". Please be sure to price this discount in your overall price proposal when submitting bids against off-site RFQs **Period of Performance:** From contract signature until 31 December 2026 **Required Security Clearance:** NATO SECRET (or higher) **1\. INTRODUCTION** The NATO Information and Communication Agency (NCI Agency) located in The Hague, The Netherlands, is currently involved in the development of new capabilities for NATO as well as in the support of existing capabilities. JChat has been developed by the NCI Agency to provide operators with a text-based asynchronous chat capability. Chat communication is used daily by the operators to pass information, coordinate operations, and support collaborative decision-making. JChat is providing one-to-one chat, group (multi-user) chat and multi-user conferencing (moderated chat) and is based on Instant Messaging (IM) technology. In order to support these activities, the C2 Centre is looking for a team of maximum six developers to augment the NCIA team. **2\. PURPOSE** The purpose of this Statement of Work is to define the scope, deliverables, pricing, and governance for the delivery of new versions of the JChat Client and server software. **3\. OBJECTIVES** The following objectives have been defined for this statement of work: * Support the preparation of a new release of the JChat Java Client. * Support the preparation of a new release of the JChat Web Client. * Support the preparation of a new release of the JChat Openfire Server. *