Amazon Japan G. K.
E-Commerce
【在宅】カスタマーサービスアソシエイト（配送サポートチーム）フルタイム勤務（13:0024:00）
“【在宅】カスタマーサービスアソシエイト（配送サポートチーム）- フルタイム勤務（13:00-24:00） at Amazon Japan G. K.. Skills: Customer service, Delivery support. Support customers, drivers, and vendors. Ensure package delivery”
Industry & Context.
Troubleshooting
Work from home, Internet speed 20Mbps+
What They're Looking For.
Must Have
High school diploma or equivalent, 3+ years of work experience, Eligible to work in Japan, High communication skills in Japanese, Basic computer skills, Work between 13:00-24:00, Willing to work shifts, Quiet and distraction-free workspace, Dedicated office space, High-speed internet connection, Wired network connection
Nice to Have
Diligent, clear, and detail-oriented, Empathetic and customer-focused, Quick learner, Adaptable to change, Multitask in a fast-paced environment
What You'll Do.
Ensure package delivery
Respond to customer inquiries via phone
Use various tools to troubleshoot issues
Communicate with internal and external stakeholders
Gather information to prevent potential issues
Address customer delivery concerns
Handle delivery rescheduling requests
How You'll Work.
Team & Collaboration
Internal and external communication
Communication Scope
Written communication; Verbal communication
Applying for this 【在宅】カスタマーサービスアソシエイト（配送サポートチーム）- フルタイム勤務（13:00-24:00） role?
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